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Associate Principal Engineer

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Senior operations leader with 10+ years of progressive management experience, including multi-site oversight of 11 locations with combined annual revenues exceeding $30M. Proven ability to lead large teams, improve operational performance, ensure safety and compliance, manage P&L performance, and develop leaders at scale.

Experienced manager and engineering assistant with a strong background in retail operations and civil engineering support. Proven ability to lead new store openings domestically and internationally, train and manage teams, and ensure operational excellence. Skilled in land surveying, permit expediting, CAD drafting, and regulatory compliance. Adept at coordinating with clients, city officials, and contractors to drive project success. Strong communicator with a track record of developing training materials, facilitating workshops, and supporting both technical and administrative functions.

Extensive expertise in customer service with a proven track record of delivering exceptional guest experiences. Demonstrated ability to thrive in high-pressure environments while maintaining professionalism and efficiency. Strong communication skills facilitate effective interactions with diverse clientele. Committed to continuous improvement and enhancing customer satisfaction.

Dynamic and results-driven professional with a positive attitude and proven team leadership at Panda Express. Expert in cash handling and problem-solving, I enhanced customer satisfaction and streamlined operations, contributing to increased sales. Committed to maintaining high standards of service and safety in fast-paced environments.

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

  27+ years of results-driven leadership in government sector IT operations, support, and service delivery for the City of Seattle.
  Proven leadership in directing support teams in a multi-site environment, driving operational excellence, asset optimization, vendor management, compliance, and cost control.
  Accomplished in deploying modern ITSM best practices, building high-performing teams, optimizing customer experience, and delivering innovative technology solutions that improve municipal services.
  Committed to advancing equity, fiscal responsibility, and public good.


Dynamic individual with extensive experience throughout multiple careers. Adept in safety processes, communication, and effectively working with others. Proven track record of completing projects on time and within budget while fostering a collaborative work environment. Strong conflict resolution skills complemented by hands-on expertise.

Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives. Committed to fostering relationships and enhancing community engagement, particularly in youth and adult sports initiatives. Passionate about uniting individuals through athletics and community involvement, driving collaboration and positive outcomes.

Versatile and results-oriented financial services professional with 10+ years of progressive experience in commercial banking, small business advising, and client relationship management. Proven ability to lead high-performing teams, deliver client-centric financial solutions, and drive growth across consumer and business portfolios. Recognized for leadership, strategic thinking, and the ability to build lasting client partnerships across diverse industries.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Dynamic and customer-focused professional with a proven track record at Panda Express, enhancing dining experiences and fostering team collaboration. Excels in multitasking and service recovery, ensuring high levels of customer satisfaction. Demonstrates strong work ethic and exceptional communication skills, contributing to significant improvements in service speed and customer loyalty.

DUC NGUYEN

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