Duc Nguyen

• Collaborated with Professor Zach Pardos at UC Berkeley on the development of OATutor, an Open-source Adaptive Tutoring System.
• Transcribed educational problems and content from Online Educational Resource (OER) websites, such as Openstax, onto Google Sheets to create accessible learning materials for students.
• Designed a hierarchical content structure inspired by Intelligent Tutoring Systems (ITSs) to enhance the organization and accessibility of educational content within OATutor.
• Created problem sets with a structured format, including titles, problem descriptions (body), and collections of subparts (steps) within each problem.
• Developed tutoring pathways within problem steps, incorporating hints and scaffolds to provide effective guidance and support for students when they encountered challenges.

• Collaborated with teammates to develop advertising collateral and sales presentations.
• Penetrated targeted accounts to generate sales from within client base.
• Analyzed consumer behavior and purchases to anticipate future trends, adjustments and obstacles.
• Collaborated with sales and marketing departments to support client acquisition.
• Developed knowledge of company products and services to make suggestions according to customer needs.
• Developed, maintained and utilized diverse client base.