Duckens Nicolas
West Palm Beach,FL
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales, and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field.
Skilled Merchandise Associate with background in retail environments. Strengths include: strong knowledge of inventory management, excellent customer service skills, and adept at visual merchandising. Previous work has resulted in improved store organization, better product visibility, and enhanced customer experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Sam’s Club
West Palm Beach , Florida
05.2023 - Current
- Assisted members with product selections and inquiries.
- Organized merchandise displays to enhance customer shopping experience.
- Collaborated with team members to restock shelves promptly.
- Monitored product expiration dates and removed outdated items.
- Trained new associates on store policies and procedures.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Constructed aisle displays and arranged end caps to promote specific products.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Transported and positioned floor displays with pallet jacks.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Implemented loss prevention measures such as restocking high-value items behind counters when necessary.
- Communicated and coordinated planogram execution with store management.
Sponsorship Coordinator, logistic assistant,
Fondation ST LUC
PORT AU PRINCE
03.2016 - 03.2023
- Performed comprehensive assessments and help children develop actionable goals.
- Coordinated communications between the agency to Italy bar association to promote outreach program.
- Organized and supported events, including continual legal education, courses, ensuring effective logistics.
- Managed more than 300 cases connecting with children and communities members with critical services and providing care, housing, school.
- Managed logistics for sponsor-related events and promotional activities .
- Prepared and maintained necessary documentation of referrals, to the ABF foundation
- Developed sponsorship proposals tailored to the children needs.
- Managed a volunteer team of more than 300 students to staff in assistance and provide awareness or services. The children need.
- Maintained relationships with sponsors, ensuring ongoing communication and support.
- Assisted in the creation of marketing materials for sponsorship initiatives.
- Researched potential sponsors to identify new partnership opportunities.
- Organized regular meetings to discuss sponsorship strategies with internal teams.
- Monitored industry trends to inform sponsorship strategies and approaches.
- Monitored competitor activity in order to remain competitive in the marketplace.
- Served as a liaison between the organization and its various stakeholders, including vendors, suppliers and volunteers.
- Negotiated terms of agreement between sponsors and organization while ensuring compliance with legal regulations.
- Assist managers with their assign budgets while utilizing expense control, and seeking opportunities for gifts, device donation, school equipment.
Education
Bachelor Degree in Finance
Centre Universite Maurice Laroche
Haiti, Haiti01-2018
Bachelor Degree in Computer Science
Cisco Learning Center
haiti, haiti01-2015
Skills
- Event coordination
- Logistics management
- Sponsorship development
- Market research
- Team building
- Problem solving
- Effective communication
- Attention to detail
- Training and mentorship
- Markdowns and promotions
- Retail experience
- Equipment operation
Certification
- Cisco Certified Network Associate (CCNA) -2015
- Cisco Certified Essential - 2015
- Phlebotomy Certification - 2024
- Med-Tech certification - 2024
Timeline
Merchandise Associate
Sam’s Club
05.2023 - Current
Sponsorship Coordinator, logistic assistant,
Fondation ST LUC
03.2016 - 03.2023
Bachelor Degree in Finance
Centre Universite Maurice Laroche
Bachelor Degree in Computer Science
Cisco Learning Center