Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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DUC TRUNG NGUYEN

San Jose,CA

Summary

A resourceful and collaborative individual with a passion for creative problem-solving. My strength lies in my ability to quickly adapt and build strong relationships. I am a diligent and dedicated lifelong learner, who believes that consistent effort is the foundation of team success. I am fully prepared to set aside past experiences to wholeheartedly embrace and diligently apply new methodologies that align with your company's vision. My goal is to learn, grow, and contribute my steadfast efforts to achieve our common objectives.

Overview

6
6
years of professional experience

Work History

SPD Technician

Advanced Surgery Center
03.2023 - Current
  • Inspected patient care areas daily to ensure that all safety protocols were followed correctly.
  • Set up operating rooms for various types of surgical procedures according to protocols.
  • Reviewed manufacturer's instructions for installation and repair of biomedical systems.
  • Provide technical support to the doctor during colonoscopy/gastroscopy
  • Ensure the endoscope cleaning process is neat and clean according to safety regulations and instructions

Startup Founder

BO XEO XEO
10.2024 - 03.2025
  • Developed business strategies and operational directions for the restaurant.
  • Created and assigned daily tasks for related teams, including Social Media, KOL/Influencer Collaboration, and Food Quality Control.
  • Designed promotional campaigns for special events to reward loyal customers and attract new customer segments.
  • Built and maintained relationships with small to medium-sized community group administrators on social media to promote the restaurant within a 3km radius.
  • Managed the marketing budget and allocated funds for various initiatives.
  • Analyze and search customer files to filter suitable customer files for the restaurant
  • Research direct and local competitors to learn, adapt and find the core to compete

Startup Founder

LOKI LUXURY STORE
02.2020 - 03.2021
  • Managed order fulfillment and shipping for long-distance customers.
  • Handled all customer interactions on the store's Facebook fanpage, including responding to messages, maintaining relationships with existing customers, and answering inquiries from new potential customers.
  • Conducted online sales through social media groups and the fanpage.
  • Contributed ideas for new product development and menu improvements.

Education

Associate of Arts - Construction Management

San Jose City College
08-2027

High School Diploma -

NGUYEN CHI THANH
HO CHI MINH, VIET NAM
06-2017

Skills

  • Workplace safety
  • Adaptability & Resilience
  • Customer Relationship Management (CRM)
  • Customer service
  • Growth Marketing
  • Leadership and people development
  • Analyzed market trends
  • Sterilization techniques
  • Time management
  • Self motivation

Accomplishments

  • Implemented a localized marketing strategy focused on micro-influencers and community groups, which supported an increase in daily revenue from $2 to over $500 on peak days. ( Start up Bo Xeo Xeo )
  • Developed and managed the operational workflow for social media, influencer collaborations, and customer service, helping to maintain consistent daily operations.
  • Established relationships with local community group administrators to facilitate promotion within a 3-kilometer radius of the business location.
  • Managed the marketing budget, allocating funds across initiatives while tracking expenditure against the plan.
  • Handled all customer interactions on social media platforms, responding to inquiries and managing online sales.
  • Leveraged a viral music trend to drive sales by designing and producing affordable replica apparel, resulting in the sale of nearly 300 units in under one month ( Start up Loki Luxury Store )

Languages

English
Limited Working
Vietnamese
Native or Bilingual

Timeline

Startup Founder

BO XEO XEO
10.2024 - 03.2025

SPD Technician

Advanced Surgery Center
03.2023 - Current

Startup Founder

LOKI LUXURY STORE
02.2020 - 03.2021

Associate of Arts - Construction Management

San Jose City College

High School Diploma -

NGUYEN CHI THANH
DUC TRUNG NGUYEN