Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Duduzile (Dee) Mangena

Houston,TX

Summary

A highly accomplished and driven ER Tech with hands-on clinical experience, interested in a position which will allow further growth and development while providing exceptional patient care.

Overview

14
14
years of professional experience
1
1
Certification

Work History

ER Technician

HCA North Cypress/Copperfield
Houston, TX
08.2022 - Current
  • Provided patient care and monitored vital signs.
  • Performed venipuncture, arterial puncture and IV insertion.
  • Collaborated with nursing staff to ensure quality patient care.
  • Maintained accurate records of patient data, treatments and medications.
  • Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
  • Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
  • Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.

ER Tech and Unit Coordinator

Memorial Hermann Memorial Sugarland Hospital
Houston, TX
01.2015 - 08.2022
  • Worked alongside ER doctors, registered nurses, and case managers as a first-line caregiver in a modern hospital setting to provide the best care possible for patients
  • Drew blood for testing, started IVs, and helped set up any equipment in an exam room providing a more efficient environment
  • Performed EKGs, splint, CPR when required to help doctors
  • Assisted in coordinating and transferring patients within the hospital and different facilities as to avoid congestion of the ER
  • Assisted the unit as a coordinator, calling and paging doctors so as to cut down patient wait time
  • Also coordinated with house supervisor in admitting and securing beds for patients to avoid confusion.
  • Assisted in the development of unit policies and procedures.
  • Maintained accurate records and documentation for all patients in the unit.
  • Provided support and guidance to nursing staff on patient care issues.
  • Coordinated patient transfers between units and other facilities.
  • Responded to patient call lights quickly and expedited appropriate follow-through.

Mental Health Tech, Intake Coordinator

St. Joseph Medical Center
Houston, TX
01.2013 - 01.2015
  • Provided direct care to patients with psychiatric disorders under the supervision of a Registered Nurse
  • Reported to Charge Nurse any observed changes in condition or behavior of patients and unusual incidents
  • Monitored hallways, answered patient call lights, anticipated patient needs, and made rounds to assigned patients
  • Obtained and recorded Vital Signs and immediately alerted the Charge Nurse of critical VS
  • Maintained a safe, orderly, and therapeutic physical environment for patients
  • Executed patient de-escalation methods both verbal and physical and set firm limits when safety issues are involved
  • Ensured patient location logs, 1:1, and status-based check sheets are completed on a continuous basis.
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
  • Maintained accurate records of client intakes in electronic database system.

Trauma Tech II/ Mental Health Tech

Ben Taub General Hospital
Houston, TX
01.2010 - 01.2013
  • Assisted in triaging patients in the ER and psych intake departments
  • Obtained Vital Signs, blood samples, and EKG's as needed
  • Performed assigned tasks in the ER as well as Psych intake and other areas of the facility as assigned
  • Inserted and removed IV's and Foley's
  • Monitored and documented patient intake and output into the hospital system
  • Served as a preceptor and resource person for physicians, nurses, and patients on the unit
  • Provided support to physicians, nurses, patients, family members, and other medical staff
  • Answered patient call lights and intercom system to determine patient needs
  • Assisted patients with ADL's as needed.
  • Performed patient assessments, including vital signs and physical examinations.
  • Monitored patients' conditions and reported changes to physicians.
  • Responded quickly to emergency situations and provided appropriate interventions.
  • Performed CPR and other life-saving techniques when necessary.

Education

Associate in Science -

Houston Community College
01.2006

Skills

  • IV Insertion
  • Vital Signs Monitoring
  • Diagnostic Testing
  • Cardiopulmonary Resuscitation
  • Airway Management
  • Patient Transport
  • Pediatric Care
  • Patient Registration
  • Sanitizing Procedures
  • Seizure Management
  • Phlebotomy
  • Admissions and Discharge Processes
  • Venipuncture
  • CPR
  • Cardiac Monitoring
  • EKG Interpretation and Monitoring
  • Basic Life Support Certified

Certification

  • EMT
  • CNA

References

References available upon request.

Timeline

ER Technician

HCA North Cypress/Copperfield
08.2022 - Current

ER Tech and Unit Coordinator

Memorial Hermann Memorial Sugarland Hospital
01.2015 - 08.2022

Mental Health Tech, Intake Coordinator

St. Joseph Medical Center
01.2013 - 01.2015

Trauma Tech II/ Mental Health Tech

Ben Taub General Hospital
01.2010 - 01.2013

Associate in Science -

Houston Community College
  • EMT
  • CNA
Duduzile (Dee) Mangena