Summary
Overview
Work History
Education
Skills
References
Training
Timeline
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DUEN A. PAGON

Windermere

Summary

High-Impact, pacesetting supply chain leader with an outstanding track record in turnaround plants supplemented with solid project management skills. Strong background in cost management, forecasting, labor productivity, waste control, line efficiency, EHS management, quality & food safety. Excellent communicator and motivator with strong people skills, which in combination with highly effective change management skills consistently delivers transformational culture and employee engagement results.

Overview

27
27
years of professional experience

Work History

Director, Production Planning/Execution - PGT Project

PepsiCo Beverages North America
02.2020 - Current
  • Partners extensively across the organization with the larger PBNA ERP project team, baseline business leaders, IT organization, Global Template Team and with the various external partners on the project (IBM, PwC and SAP). Accountable for defining the PBNA ERP S/4 model for the Make-To- Deploy (MTD) Process Area. Employed the utilization of supply and production planning knowledge to link business forecast and execution processes.
  • Key Accomplishments:
  • Supported 29 successful SAP site deployments per expected timeline, with no business downtime from system process solutions. Support consisted of data & process preparation, onsite/remote support for Readiness, Deployment, Training and Hypercare
  • Produced project deliverables and ensured overall quality of execution associated with Design/Build phase for the Make-To-Deploy Value Stream since March 2020
  • Provided stewardship for Production Planning/Execution sub-process team necessary for the successful completion of nineteen “agile” sprints to introduce and demo harmonized processes, taking the outputs through to resolution & finalization
  • Led the planning of detailed deployment assumptions for the Production Planning/Execution (PPPE) Sub-process during Design/Build phase of SAP

Supply Chain Director, Manufacturing Operations Support

PepsiCo Beverages North America
12.2018 - 02.2020
  • Responsible for the overall Supply Chain Activities which target output improvement of key strategic production lines. Deliverables include Hyper-care support which focuses on CL, CIL & D-Day execution while utilizing the roll-out, implementation of education & improvement tools along with institutionalization of shop floor tools and reports.
  • Key Accomplishments:
  • Delivered cumulative improvement in all metrics (Attainment, Run Efficiency, True Efficiency) vs. prior year for all Priority lines supported in 2019
  • Partnered with Systems Capability team to revamp, rollout & implement new, invaluable Waste and Downtime Detail Dashboards which provided drill-down access of data for all production lines
  • Assumed the role of the newly formed Supply Chain Digital Value Chain Leader commencing in Q4 2019

Plant Director

Pepsi Beverages Company
04.2017 - 12.2018
  • Direct and oversee team of 150 frontline union associates and managers to execute objectives and execute tasks necessary to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety and productivity.
  • Key Accomplishments:
  • Championed path toward achieving World Class cleanliness in facility by executing Housekeeping Quadrant tasks
  • Delivered 2017 Manufacturing & Warehouse financial Plan and CPU targets for 1st time since 2012, ending year as the number 4 ranked site nationally
  • Successfully tapped 2017 Manufacturing & Warehouse financial Plan and CPU results in 2018
  • Facilitated True Efficiency improvement of 6% for bottles and 5% for cans from 2016 to 2018
  • Plant was recipient of Caleb Bradham Award for Quality Excellence in 2018 (1st time since 2012)
  • Played pivotal role in the movement which influenced repeal of Cook County Tax imposed in Q4 2017
  • Reviewed location’s Culture & Inclusion (C&I) committee and used to build plant morale & drive OHS results

Plant Director

Pepsi Beverages Company
05.2014 - 04.2017
  • Provide stewardship to a team of 16 salary-exempt employees and 110 frontline union associates. Responsible for P&L of 21MM case manufacturing & warehouse facility with $22MM annual operating plan.
  • Key Accomplishments:
  • Region leading Health, Safety & Environment performance in consecutive years – (2015 & 2016)
  • Facilitated 2014 & 2016 Manufacturing & Warehousing Rate performance to exceed PLAN and CPU targets
  • Laid groundwork via planning, resource planning, communication & training for successful introduction of new Propel and Kevita production lines
  • National Health & Safety Center of Excellence award winner - 2015, 2016
  • 2014 Golden Wrench award winner for Maintenance Reliability
  • Center of Excellence award for Warehouse Productivity – 2014, 2016
  • Plant celebrated Circle of Champions award winner for 4 consecutive years (2014 – 2017)
  • Initiated & led ground-breaking Culture & Inclusion (C&I) activities with surrounding communities (2014 – 2017)

Regional Engineering Manager

Pepsi Beverages Company
10.2011 - 05.2014
  • Responsible for Line Efficiency improvement/support initiatives across 7 production facilities plants in Northeast region. Tasks include institutionalizing company sponsored tools such as Solve by Sundown, TEP, Loss Analysis, DfS, as well as a support role in activities such as LSS and TPM. Manage capex submittals as well as new shell budgetary allocations.
  • Key Accomplishments:
  • 2012 True Blue Excellence award winner for outstanding work in RE/TE implementation
  • Regional champion for the successful rollout of new RE/TE metric throughout the Northeast in 2012
  • Facilitated a 3% Bottle Line and 5% Can Line Efficiency improvement versus 2011
  • Improved the capability of Operations Managers and Supervisors by providing training initiatives such as Bottling Basics, PTS Enhancements, Loss Trees and via monthly plant metric review sessions

Production Manager

Pepsi Beverages Company
06.2010 - 10.2011
  • Responsible for managing, coordinating and planning production in a facility which produces bottled water, juices, soda and BIB, while interfacing with other support departments to facilitate highest quality, optimum productivity and reduced waste while ensuring minimized out of stock occurrences.
  • Key Accomplishments:
  • Won the BU Sponsored Line Efficiency Summer Incentive award on 2 production lines in 2010
  • Drove substantial line efficiency increase in 2010 on all production lines, indexing an average of 107.5 versus prior year
  • Played a key role in Food System Safety Certification 22000 audit in February 2011

Quality Control Manager

Pepsi Bottling Group
05.2009 - 06.2010
  • Plan, coordinate and direct quality control program designed to ensure continuous production of products consistent with established standards. Formulate and maintain quality control objectives while coordinating objectives with production procedures in collaboration with other departments to maximize product reliability and minimize costs.
  • Key Accomplishments:
  • ACE Award recipient 2010 for outstanding work in driving improved ingredient yields
  • Provided leadership and direction in the plant’s successful PCNA audit in August 2009
  • Facilitated ingredient yield improvement and results in 2009, which were the best in the facility in over 3 years. The results were $500K (63 Index) improvement versus 2008. June through December 2009, indexed 42 versus the similar duration in 2008
  • Pioneered the HFCS project which has yielded approximately $3K in savings each period
  • Awarded PBG Circles of Excellence award for outstanding performance in Quarter 4 of 2009
  • Instrumental in plant obtaining superior scores in the 2010 YUM & AIB food safety audits

Production Manager

Pepsi Bottling Group
02.2008 - 05.2009
  • Lead, manage and control production throughput in a 28 million cases facility, which produces PET, cans and BIB, by providing leadership and technical support for a labor force consisting of 30 line employees and 3 production supervisors.
  • Planned, executed and maintained wholesale improvements in Plant cleanliness and appearance.
  • Played a major role in the passing and accreditation of facility in the YUM! Brands audit in 2008 and 2009.
  • Instrumental in the positive turnaround of the ingredients yields.
  • Formalized and implemented paperwork for various stages of the production process such as pre-flight and coding inspections.
  • Key Accomplishments:
  • Drove increased line efficiencies which resulted in plant ranking improvement from 47th in 2008 to 5th by May 2009
  • Awarded PBG Circles of Excellence award for the 2nd Quarter in 2008 and 2nd Quarter in 2009
  • Integrally involved in the facility obtaining a superior rating in the 2009 AIB food safety audit

Production Manager III

Coca-Cola Enterprises
05.2004 - 02.2008
  • Provide leadership, management and technical support for a diverse direct labor force consisting of 80 line employees and 8 production supervisors to execute production schedule while maintaining optimum product quality and ensuring that plant achieves continuous KBI improvement across all major scorecard metrics.
  • Instrumental in the seamless transition of plant to a 24hour operation, with minimal impact on direct labor costs.
  • Provided stability and direction to manufacturing associates in a facility undergoing excessive management change.
  • Formalized and implemented numerous critical process paperwork for Production, to assist with trace ability in conjunction with HACCP requirements.
  • Championed the task of maximizing detailed cleaning of production equipment to enhance ‘like-new’ appearance and to reduce line downtime.
  • Facilitated structured tracking of downtime by introducing a more ‘user-friendly’ format, which yielded more accurate information. Information utilized for continual process improvement by targeting prompt PM execution, variability reduction and increased employee involvement.
  • Key Accomplishments:
  • Facilitated 1st >80% Efficiency quarter in three years at the plant (Quarter 1 – 2005).
  • Played a pivotal role in the successful accreditation of the facility in the TCCQS audit in December 2007. Owner of the largest program reviewed – Materials and Process Integrity.
  • Initiated the training of line operators to perform machine changeovers on 2 of the production lines. Program grew to encompass other production lines. This reduced the downtime between package changes by 15%.
  • Promoted increased safety awareness and OSHA compliance resulting in reduced AFR for the year 2006.

Production Planning Supervisor

Coca-Cola Enterprises
11.2001 - 05.2004
  • Coordination of production planning and material scheduling to support customer requirements in a dynamic 50 million cases/year facility.
  • Responsible for maintaining a weekly inventory of $4 million dollars, inclusive of concentrate in 44 different flavors.
  • Helped to facilitate reduced Out of Stock results for the year 2003
  • Helped to develop 2002 package configuration through coordinating trial runs.
  • Played a pivotal role in the smooth conversion to Fridge Pack, through materials management, vendor interface and operations feedback.
  • Key Accomplishments:
  • Utilized SAP as a planning tool for optimizing raw material inventory levels, in the process, reducing inventory on hand by 30%
  • Facilitated the reduction of raw material carrier detentions by 88% in two years by establishing training for Production Supervisors and Switchers, creating process flowcharts and by providing continuous feedback
  • Successfully managed the Promotional Package program resulting in 100% execution in 2003 through regular updates, prompt updating of display board and the inclusion of promotional notes on production schedule.
  • Created and implemented improvements to Coke retail process resulting in 0.4% yield increase.
  • Elmsford’s representative on Coke New York Leadership Council from September 2003 to May 2004

TCCQS Continuous Improvement Supervisor

Coca-Cola Enterprises
02.2001 - 11.2001
  • Responsible for developing and coordinating training for three shifts of employees on new high-tech small PET production line. Trained employees on Krones labeler, Kister packer, Busse Depalletizer, KHS filler/promix and PAI palletizer.
  • Developed work instructions for operators, involving illustrations and troubleshooting guides.
  • Interface with equipment vendors to allow for continuous amendments to operation and for providing on site training to mechanics and operators.
  • Key Accomplishments:
  • Worked on and finalized methods for bottle cuts and syrup cuts, improving yields by 1.5%.
  • Developed and documented SOPs for TCCQS process ensuring standardization and consistent results.
  • Instrumental in plant exceeding planned productivity results 5 months after startup

Production Supervisor

Coca-Cola Enterprises
09.1998 - 02.2001
  • Provided leadership and supervision for 35 hourly unionized employees operating high-speed can and bottle line equipment.
  • Enabled continuous improvement in the areas of reliability, safety, team building, housekeeping and personnel management.
  • Developed open communication with employees, providing positive motivation and appropriate recognition to enhance their performance.
  • Developed a standard sanitation process to consistently clean lines, during time as Sanitation Supervisor.
  • Responsible for weekly manpower requirements.
  • Key Accomplishments:
  • Created a cooperative working environment with the maintenance and quality assurance staff resulting in lines that ran an average of 3% better than plan for the year 2000.

Education

Master of Science - Nutrition & Integrative Health

Maryland University of Integrative Health
Laurel, Maryland
04.2014

Bachelor of Science - Chemistry, Zoology

University of the West Indies
06.1992

Skills

  • SAP
  • Microsoft Word
  • Excel
  • PowerPoint

References

References available upon request

Training

  • Pepsi Beverages Company
  • SAP S/4
  • Kepner-Tregoe Analytical Troubleshooting
  • Winning EdgeTraining
  • Microbiology & Sanitation Training (Pepsico University)
  • Aquafina Principles
  • Loss Analysis
  • Drive-the-Five
  • Lean Six Sigma
  • TPM
  • PCQI/FSMA Training
  • AIB Food Defense Coordinator Training
  • Coca-Cola
  • Invest Training
  • SAP R/3
  • Basics I and II
  • Principles & Practices for Manufacturing SupervisorsTraining
  • Krones Contiroll Training
  • Kister Packer Training
  • ITW Hi-Cone Training
  • Management Essentials

Timeline

Director, Production Planning/Execution - PGT Project

PepsiCo Beverages North America
02.2020 - Current

Supply Chain Director, Manufacturing Operations Support

PepsiCo Beverages North America
12.2018 - 02.2020

Plant Director

Pepsi Beverages Company
04.2017 - 12.2018

Plant Director

Pepsi Beverages Company
05.2014 - 04.2017

Regional Engineering Manager

Pepsi Beverages Company
10.2011 - 05.2014

Production Manager

Pepsi Beverages Company
06.2010 - 10.2011

Quality Control Manager

Pepsi Bottling Group
05.2009 - 06.2010

Production Manager

Pepsi Bottling Group
02.2008 - 05.2009

Production Manager III

Coca-Cola Enterprises
05.2004 - 02.2008

Production Planning Supervisor

Coca-Cola Enterprises
11.2001 - 05.2004

TCCQS Continuous Improvement Supervisor

Coca-Cola Enterprises
02.2001 - 11.2001

Production Supervisor

Coca-Cola Enterprises
09.1998 - 02.2001

Bachelor of Science - Chemistry, Zoology

University of the West Indies

Master of Science - Nutrition & Integrative Health

Maryland University of Integrative Health

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