Dugan Hicks
Las Vegas,NV
Summary
Hardworking technician bringing 4+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Performed routine and preventative maintenance on the following automated conveyor/sorting systems. CASI, CRISPLANT, INTELLIGRATED, AUTOMOTION and ACCUGLIDE. The maintenance performed on these systems helped achieve forecasted production goals and timelines on a day to day basis. Currently looking for more opportunities to broaden knowledge and skill set in this field.
Overview
12
12
years of professional experience
Work History
Maintenance Technician
Levi Strauss & Co.
02.2020 - 10.2023
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Troubleshot equipment breakdowns and performed preventive maintenance on automated conveyor/sorting systems.
Service Technician
Polar Shades Sun Control
01.2019 - 02.2020
- Provided service and maintenance for motorized sun shades.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Technician
Air Time Heating & Cooling
02.2015 - 08.2017
- Performed HVAC system installations and maintenance.
- Maintained quality assurance and customer satisfaction objectives.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Organized work to meet demanding production goals.
Electrician
Holm Electric
01.2014 - 01.2015
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Lead Solar Installer
Summerlin Energy
06.2011 - 12.2013
- Overseen and completed multiple residential solar jobs.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
- Assembled, wired and connected solar panels to existing components and systems.
- Established strong relationships with property owners to boost referrals and customer satisfaction.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
Education
High School Diploma -
Green Valley High School
Henderson, NV06.2010
Skills
- Completed daily and preventative maintenance on multiple automated conveyor systems
- Knowledge with pneumatic solenoids and components
- Experience in belt splicing and vulcanizing
- Extensive knowledge in electrical wiring and troubleshooting
- Installed and Serviced motorized sun shades for multiple customers throughout the Las Vegas valley
- Removed and installed new HVAC systems for customers in the Las Vegas Metro area
- Followed and understood electrical plan sets for new construction projects
- Knowledge in new electrical installation, wire management, bending pipe up to 1 1/4'
- Completed new construction jobs within a specific time frame
- Overseen and completed multiple residential solar jobs in the Las Vegas Metro area
- Conveyors
- Hydraulic systems
- Electrical Work
- Power tools
Personal Information
Title: Automated Systems Technician
Timeline
Maintenance Technician
Levi Strauss & Co.
02.2020 - 10.2023
Service Technician
Polar Shades Sun Control
01.2019 - 02.2020
Technician
Air Time Heating & Cooling
02.2015 - 08.2017
Electrician
Holm Electric
01.2014 - 01.2015
Lead Solar Installer
Summerlin Energy
06.2011 - 12.2013
High School Diploma -
Green Valley High School