Cirliester Briggs
Charlotte,NC
Summary
Results-oriented sales professional with 20 year track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning. Excellent interpersonal skills, with the ability to build rapport with customers from all cultures. Detail-oriented and self motivated that’s highly professional. Consistently exceeds sales goals. Proven skills in communication and strategic planning. Skilled in working independently and team environments, solving problems while paying careful attention to detail.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Rooms to Go
02.2020 - 11.2024
- Greet new customers to the showroom and discover needs of customers in relation to home furniture and mattress needs
- Perform Mattress Demonstrations as a Sleep Specialist
- Rooms to Go Top 50 Sales Consultant for 3 years in a Row (2021, 2022, 2023) in the Carolina Region (VA,NC,SC)
- 2022 $2.2 Million Dollars in Delivered Business
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Manager
Havertys Furniture
07.2015 - 04.2019
- Provided consultative Interior Home Design assistance
- Utilize CRM system providing immediate and professional follow-up at, before and after the sales
- Haverty Furniture Gold Sales President’s Club Million Dollar writer (2016, 2017, 2018)
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Inside Sales Representative
TelNet Marketing Group
Charlotte
04.2010 - 10.2014
- Negotiated contracts with clients by understanding their requirements and offering tailored solutions, leading to mutually beneficial agreements.
- Increased sales revenue by building strong relationships with clients and understanding their needs.
- Utilized CRM software to manage leads and track sales activities, ensuring all information was up-to-date and accessible for team members.
- Conducted regular follow-ups with clients to ensure satisfaction and identify potential upsell opportunities, maintaining a high retention rate.
- Generated new leads through cold calling and networking events, expanding the company''s client base.
Education
Bachelor of Science - Electronics Technology
North Carolina Agricultural and Technical State University
Greensboro, North Carolina05.2002
Skills
- Sales (B2B & B2C)
- Customer Service
- Communication (Verbal & Written)
- Payment Processing
- Documentation
- Customer relationship management
- Objection handling
- CRM proficiency
- Time management
- Closing techniques
- Product and service sales
- Persuasive communication
Timeline
Sales Consultant
Rooms to Go
02.2020 - 11.2024
Sales Manager
Havertys Furniture
07.2015 - 04.2019
Inside Sales Representative
TelNet Marketing Group
04.2010 - 10.2014
Bachelor of Science - Electronics Technology
North Carolina Agricultural and Technical State University
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