Summary
Overview
Work History
Education
Skills
Timeline
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DUJUAN MITTS

Chicago,IL

Summary

Dynamic customer service professional with experience at United Airlines Express, delivering exceptional passenger experiences and managing inquiries with a friendly demeanor. Skilled in multitasking and problem-solving, I excel in fast-paced environments, ensuring efficiency and satisfaction while adhering to safety protocols. Committed to fostering teamwork and enhancing customer loyalty.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx
Lyons, IL
04.2026 - 07.2026
  • Taking Packages and Moving them into Trucks
  • Being Able to multitask
  • Lift Heavy items consistently

PAA

United Airlines Express
Chicago, IL
07.2025 - 02.2026
  • Delivered high-quality service to passengers in a fast-paced aviation environment, ensuring a smooth and positive travel experience.
  • Managed front-end customer interactions, including check-in processes and resolving passenger inquiries with professionalism and speed.
  • Maintained a thorough understanding of company policies and safety protocols to assist customers effectively.
  • Collaborated with team members to manage passenger flow and minimize wait times during peak travel hours.

Customer Service & Cashier

Culver's
Chicago, IL
04.2023 - 01.2025
  • Operated point-of-sale (POS) systems and handled cash, credit, and digital transactions with 100% accuracy.
  • Greeted customers upon entry to create welcoming shopping atmosphere.
  • Maintained store appearance by restocking shelves and organizing displays to enhance product visibility.
  • Assisted in maintaining store appearance, including restocking shelves and organizing displays to drive sales.

Education

High School Diploma -

Disney 2 Magnet High School
Chicago

Skills

  • Package handling
  • Safety awareness
  • Multitasking
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Customer service

Timeline

Package Handler

FedEx
04.2026 - 07.2026

PAA

United Airlines Express
07.2025 - 02.2026

Customer Service & Cashier

Culver's
04.2023 - 01.2025

High School Diploma -

Disney 2 Magnet High School
DUJUAN MITTS