Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Duke Hales

Hampstead,NC

Summary

My name is Duke Hales, and I have dedicated this chapter of my life to helping others become the best version of themselves—physically, mentally, and emotionally. Through a unique blend of lived experience, professional growth, and a deep desire to serve, I have found my calling in supporting individuals on their journey toward healing and self-improvement.

Over the years, I have worked closely with people from all walks of life, guiding them through transformative health journeys using exercise, counseling, and recovery-focused strategies. I’ve witnessed firsthand how movement and mindfulness can restore confidence, clarity, and hope. Whether it was helping someone rebuild their physical strength or supporting someone through addiction recovery, I have always believed in the power of consistency, compassion, and connection.

As someone in long-term recovery myself, I bring not only empathy but also accountability and direction to those who trust me with their stories. My work as a mentor and life coach has been especially rewarding—empowering both peers and young adults to overcome adversity, identify their purpose, and create lives of meaning. From informal mentoring to structured counseling and coaching, I’ve seen how powerful it can be to simply walk beside someone through their struggles and successes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Coach

Three Health and Wellness Products
02.2024 - Current
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Assisted customers with special requests or concerns, resolving issues promptly and professionally.
  • Optimized purchasing processes to reduce stock discrepancies and improve order accuracy.

Tech

Retreat Behavioral Health
05.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Owner

Mebane Ice Cream
05.2012 - 05.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

Associates CADC - Human Services

Cape Fear Community College, Wilmington, NC

High School Diploma -

Vandalia Christian School, Greensboro, NC
2004

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Team bonding
  • Motivational leadership style
  • Interpersonal relationships
  • Team development
  • Verbal and written communication
  • Safety awareness
  • Physically fit
  • Collaborative approach
  • Youth sports coach
  • Youth mentor
  • Ethics and integrity
  • Student monitoring
  • Personal development
  • Motivational techniques
  • Group facilitation
  • Sports fundamentals
  • Empathy development
  • Task delegation
  • Performance evaluation
  • Data evaluation
  • Coaching techniques
  • Strategic planning
  • Feedback delivery
  • Event scheduling
  • Compliance management
  • Training exercises
  • Small group practices
  • Operations management
  • Skilled in Microsoft office
  • Academic assistance
  • Asset management
  • Self-awareness promotion
  • Staff development
  • Sound judgment
  • Succession planning
  • Developing agendas
  • Nutritional education
  • Motivational
  • Safety
  • Communication
  • Stretching expertise
  • Agenda planning
  • Goal oriented
  • Hospitality and accommodation
  • Trauma-informed care
  • Teamwork
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Active listening

Accomplishments

I have started and ran two successful businesses.

In my late twenties I started a youth football and cheer program, the Piedmont Panthers. In the beginning we had about forty kids, when I stepped down we had 300 kids. It is still running strong today, helping youth in the triad area.

Certification

WRAP certified

(Wellness Recovery Action Plan)

Timeline

Coach - Three Health and Wellness Products
02.2024 - Current
Tech - Retreat Behavioral Health
05.2023 - 06.2024
Owner - Mebane Ice Cream
05.2012 - 05.2016
Cape Fear Community College - Associates CADC, Human Services
Vandalia Christian School - High School Diploma,
Duke Hales