Dulani Robinson
Manteca,CA
Summary
Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Boys Basketball Coach
Stockton Hawks/feeder Program for Edison HS
Stockton, CA
03.2025 - Current
- Developed players'' skills through personalized coaching and feedback, resulting in a more competitive team.
- Fostered a positive team environment by promoting respect, sportsmanship, and teamwork among athletes.
- Increased player engagement during practices by incorporating innovative drills and exercises.
- Acted as positive role model for team participants and in community.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Offered constructive feedback to clients to help reach goals.
Youth Basketball Coach
4city Community Sports League
Palo Alto, CA
01.2025 - Current
- Enhanced player performance by implementing strategic training sessions and skill development drills.
- Developed individualized coaching plans for players to address specific strengths and areas of improvement.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Established a safe and supportive environment for players, fostering open communication between athletes, coaches, and parents.
- Conducted regular player evaluations, providing constructive feedback to support continuous growth on and off the court.
- Collaborated with other coaches, sharing best practices and ensuring program consistency across all age groups.
Residential Counselor
Larkin Street Youth Services
San Francisco, CA
05.2024 - 03.2025
- Work with clients 18-24 years of age
- Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
- Oversee and maintain joy and safety in community spaces
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Assist clients in understanding and overcoming social and emotional challenges
- Gathering, structuring, and evaluating data regarding individuals through documentation, assessments, interviews, and expert resources
- Gather and disseminate information related to occupations, education, and economics to assist clients in establishing and achieving their goals
- Work in conjunction with fellow staff members to guarantee the uninterrupted provision of services for the clients
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Buyer Assistant & Marketing
Royal Greens LLC
Oakland, CA
01.2022 - 09.2024
- Help develop creative strategies to motivate target audience
- Implemented innovative growth strategies to expand market presence
- Managed multiple inter-related projects, ensuring smooth execution and coordination
- Pioneered creative strategies to engage and expand our target demographic
- Analyzed market trends to align projects with consumer demand effectively
- Forecasted market shifts, adapting strategies proactively to seize opportunities
- Met financial objectives by forecasting requirements and preparing annual budgets
- Evaluating supplier options according to prices, quality etc
- And determine the best choices
Youth Sports Coach
Jewish Community Center of San Francisco
San Francisco, CA
12.2023 - 03.2024
- Developed team goals in sync with JCCSF's youth sports program ethos
- Implemented skill-enhancing practices and games
- Maintained consistent presence during weekday practices and weekend games
- Assumed leadership role during game days, strategizing starting lineups and substitutions
- Mentored young athletes in sportsmanship, fostering a positive and inclusive team environment
- Implemented tailored training strategies for youth, focusing on individual skills and progress
- Developed a forward-thinking sports curriculum that promotes holistic youth development
- Elevated team performance by creating structured practice schedules
Client Retention/Dispatch
Royal Greens LLC
Oakland, CA
01.2020 - 01.2022
- Achieve agreed upon sales targets and outcomes within the schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market's potential, track sales, and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Present clear knowledge of company products to sell to new and existing customers and maintain passion for the industry
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Receive orders and patch them through to fulfillment
- Enter data in computer system and maintain logs and records of calls, activities and other information
Sales Representative
Oakland Roots Professional Soccer Sport Club
Oakland, CA
08.2019 - 05.2020
- Created and maintained positive relationships with clients through effective communication, negotiation, and problem-solving skills
- Developed and implemented successful strategies to increase team performance
- Planned advertising campaigns for online, print, and other mediums
- Maintained accurate records of customer purchases to facilitate future marketing efforts
- Developed pricing strategies tailored to individual clients based on their unique needs
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth
- Delivered marketing strategy updates to upper-level management
- Developed promotional campaigns targeting specific client segments to maximize profitability
- Communicated product features, advantages, and benefits to customers
- Demonstrated excellent customer service skills when dealing with client inquiries
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Leveraged CRM software tools effectively for tracking customer interactions and managing pipeline activity
- Attended industry events and conferences to attract potential customers and increase brand awareness
- Coordinated with vendors and suppliers to ensure timely delivery of products and services
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Successfully generated ticket sales exceeding $100,000
Inventory Clerk/Driver
Royal Greens LLC
Oakland, CA
01.2019 - 01.2020
- Utilize inventory management software to track and update inventory records
- Maintain accurate stock levels through regular inventory counts
- Monitor inventory movements and reconcile discrepancies
- Maintain cleanliness and orderliness in all work areas
- Assist in shipping and receiving, including unloading/loading transfers and deliveries, and verifying inventory
- Delivered products accurately and efficiently
- Delivered to 20+ clients daily
- Strong problem solving, customer service and interpersonal skills
- Maintain accurate records of deliveries and inventory
Automotive Sales Assistant General Manager
Velocity Car Center LLC
Houston, TX
01.2018 - 12.2018
- Maintained detailed records of all incoming and outgoing shipments, including quantity, date, and cost
- Consistently updated database records regarding stock levels
- Created and maintained positive relationships with clients through effective communication, negotiation and problem-solving skills
- Developed and implemented successful strategies to increase team performance, resulting in a 20% growth in sales
- Maintained accurate records of customer purchases to facilitate future marketing efforts
- Motivated the sales team by setting challenging goals, providing guidance and recognizing achievements
- Ensured compliance with company policies regarding safety regulations, product quality standards and ethical practices
- Compiled reports detailing weekly and monthly performance metrics for senior management review
- Communicated product features, advantages, and benefits to customers
- Demonstrated excellent customer service skills when dealing with client inquiries
- Adapted to and remained flexible in a changing, fast-paced work environment
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Collaborated with creative teams to develop effective advertising campaigns across multiple platforms
- Coordinated with vendors and suppliers to ensure timely delivery of products and services
Entry Level Social Worker
Arthur Jackson Residential Adult Program
Oakland, CA
06.2017 - 01.2018
- Served as an intern assisting adults who were mentally and physically challenged
- Responsible for interviewing patients, completing ISP's (individual service plans)
- Providing 100% sufficient care for patients (help schedule appointments, help with schooling, assisting with physical complications)
- Maintained client supervision of adults who are mentally/physically challenged in a clinical setting
- Performed standard administrative duties
- Crisis Intervention (On call)
- Assisted in the development and implementation of treatment plans for clients
- Provided transportation for clients when necessary for appointments or other activities
Youth Sports Coach
Pacific Athletic Sports Camp - Little Tigers
Stockton
06.2014 - 06.2015
- Orchestrated engaging drills to enhance player abilities
- Fostered a competitive environment through team-building exercises
- Enhanced team performance by implementing strategic drills and competitive exercises
- Guided player development in basketball fundamentals, enhancing team dynamics
- Fostered a culture of growth, focusing on mental and physical aspects of basketball
Youth Sports Coach
Little Rams Athletic Sports Camp
San Francisco, CA
06.2012 - 06.2014
- Orchestrated engaging drills
- Officiated competitive games
- Fostered team spirit through challenging exercises
- Mentored young athletes, enhancing their skills and confidence
- Assist players with improving offensive and defensive habits
Education
General Studies -
Texas Southern University
05.2017
Skills
- Problem-Solving Skills
- Verbal and written communication
- Strategic planning
- Character development
- Player evaluations
- Team bonding
- Motivational leadership
- Fundamentals teaching
- Individualized training
- Teamwork and Collaboration
- Goal-Oriented
- Talent scouting
Accomplishments
- Mt. SAC Basketball Classic MVP 2013-2014( CCSF)
- 2012-2013 All State Selection (CCSF)
- 2014-2015 1st Team all conference (CCSF)
- Awarded WCC player of the week (University of Pacific)
2015 Moose Player of the game in Great Alaska shootout tournament (University of Pacific) - 2016/2017 SWAC conference Champion (Texas Southern University)
- Generated over $100K in sales revenue, significantly contributing to overall company growth and client retention.
Certification
Crisis Prevention Certified
CPR Ceftified
Timeline
Boys Basketball Coach
Stockton Hawks/feeder Program for Edison HS
03.2025 - Current
Youth Basketball Coach
4city Community Sports League
01.2025 - Current
Residential Counselor
Larkin Street Youth Services
05.2024 - 03.2025
Youth Sports Coach
Jewish Community Center of San Francisco
12.2023 - 03.2024
Buyer Assistant & Marketing
Royal Greens LLC
01.2022 - 09.2024
Client Retention/Dispatch
Royal Greens LLC
01.2020 - 01.2022
Sales Representative
Oakland Roots Professional Soccer Sport Club
08.2019 - 05.2020
Inventory Clerk/Driver
Royal Greens LLC
01.2019 - 01.2020
Automotive Sales Assistant General Manager
Velocity Car Center LLC
01.2018 - 12.2018
Entry Level Social Worker
Arthur Jackson Residential Adult Program
06.2017 - 01.2018
Youth Sports Coach
Pacific Athletic Sports Camp - Little Tigers
06.2014 - 06.2015
Youth Sports Coach
Little Rams Athletic Sports Camp
06.2012 - 06.2014
General Studies -
Texas Southern University
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