Dulce Bahena
Twin Peaks,CA
Summary
Highly-motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills, and a desire to take on new challenges. Skilled in working effectively unsupervised and quickly mastering new skills. Committed to upholding company values and collaborating with with other team members to provide the best experience for customer.
Overview
2
2
years of professional experience
Work History
Housekeeping
UCLA Conference Center
Lake Arrowhead
06.2022 - 07.2024
- Resolved customer complaints regarding housekeeping issues or repairs in a timely manner.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Established effective communication channels between housekeeping staff and other departments.
- Stocked linen closets with amenities for housekeeping staff.
Education
Bachelor of Arts - Child Development
California State University, Fullerton
Fullerton, CA01-2028
Diploma -
Rim of The World High School
27400 CA-18, Lake Arrowhead, CA 9235207-2024
Skills
- Bilingual
- Communication
- Rapid Task Delivery
- Safety awareness
- Mentoring and training
- Chemical disposal
- Appliance maintenance
Awards
- Outstanding Student Award x 2, 2021
- Principal's Honor Roll, 2022
- Second Academic Bar, 2022
- Scholar Athlete Award Track and Field, 2022
- Most Improved Runner Cross Country, 2024
- Seal of Biliteracy, 2024
Timeline
Housekeeping
UCLA Conference Center
06.2022 - 07.2024
Bachelor of Arts - Child Development
California State University, Fullerton
Diploma -
Rim of The World High School
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