Dulce Barrera-Martinez
Lynnwood,WA
Summary
Dedicated and results-driven Business Administration graduate with a strong foundation in healthcare administration, complemented by valuable experience in customer service and retail sales. Adept at applying a combination of organizational, analytical, and interpersonal skills to streamline operations, enhance customer satisfaction, and drive business growth. Proven ability to adapt to dynamic environments and excel in diverse roles. Seeking an opportunity to leverage my knowledge and skill set to contribute to the success of a healthcare organization while further developing my career in administration.
Overview
6
6
years of professional experience
Work History
Diet Clerk
Swedish Medical Center
12.2018 - Current
- Assisted 200+ patients with meal ordering in accordance with their individual diet orders
- Continuously updated patient information via Epic in order to send accurate tube feedings and nourishments throughout the day inbetween phone calls
- Demonstrated knowledge of medical terminology and abbreviations
- Maintained patient privacy and confidentiality in accordance with HIPAA
Lead Teacher
KinderCare Learning Centers
07.2018 - 05.2020
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Maintained health and safety for all students and obtained CPR and First Aid certification
Merchandise Support Associate
Nordstrom Rack
11.2018 - 06.2019
- Provided personalized assistance by offering honest and confident feedback regarding the style and fit of merchandise
- enhanced sales by suggesting complementary items and accessories to customers, leading to increased sales and cross-selling opportunities
- Improved store image by maintaining a clean, organized and well-managed fitting room, contributing to a positive store image
Server Assistant
Red Lobster
06.2017 - 07.2018
- Enhanced customer experience by keeping tables clean, organized, and well stocked
- Helped ensure food comes out hot and fresh, reducing time customers spend waiting for their meals
- Helped facilitate effective communication between servers, kitchen staff, and management
Education
Bachelor Of Business Administration - Marketing
University of Washington
Bothell, WA06.2023
Associate of Arts - Business Administration
Edmonds College
Edmonds06.2021
Skills
- Presentation skills
- Customer relationship management
- Market research
- Problem solving
- Time management
- Adaptability
- Teamwork
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Diet Clerk
Swedish Medical Center
12.2018 - Current
Merchandise Support Associate
Nordstrom Rack
11.2018 - 06.2019
Lead Teacher
KinderCare Learning Centers
07.2018 - 05.2020
Server Assistant
Red Lobster
06.2017 - 07.2018
Bachelor Of Business Administration - Marketing
University of Washington
Associate of Arts - Business Administration
Edmonds College
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