Dulce Becerra

• Established daily routines to provide structure and predictability for children under care.
• Read stories, sang songs and facilitated creative play.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
• Assisted with homework completion, reinforcing subject matter comprehension and academic success.
• Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
• Improved communication skills by engaging children in age-appropriate conversations and active listening.
• Assisted in potty training and other daily hygiene activities to support child development.

• Performing clerical duties such as timesheets, submitting payroll hours every Friday for the civil department, Inputting data pours into an excell spreadsheet, creating powerpoints for meetings, etc.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.

• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Developed strong relationships with repeat customers through friendly service interactions.
• Trained team members on cash register operation and cash handling.
• Restocked and organized merchandise in front lanes.
• Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
• Assisted customers in locating products, providing knowledgeable recommendations based on their needs.