Dulce Carlos
Summary
Highly adaptable and multi-skilled women with quality education and comprehensive work history. Looking to support Department of Human Services by combining professionalism, organization, critical thinking, and creative problem solving to the vacant position of family coach. Known for exceptional customer service, work ethic, and communication has led to success in a variety of positions.
Overview
9
9
years of professional experience
Work History
Bilingual Office Support
Eugene School District 4J
08.2025 - Current
- Attend to family concerns through a variety of communication methods such as phone calls, emails, and face to face conversation in a timely manner.
- Intake and properly document medication forms to satisfy the doctors orders.
- Maintain excellent communication skills, both verbal and written.
- Simultaneously administer medications and record documents that accompany said task.
- Proven ability to learn quick and adapt to new situations.
- Effectively work in fast-paced environments.
- Hold Personal responsibilities in the organization, customer care, and efficiency of the office.
Business Owner
Diamondsway Construction LLC
06.2023 - Current
- Successfully administer contracts, finances, and legal documents resulting in a strong and well standing business.
- Resolve concerns and conquer challenges that arise in an effective manner leading to fulfillment of deadlines.
- Preserve contact with the general contractor to ensure satisfaction and clarity.
- Create and follow effective procedures to assure bookkeeping organization.
Graduation Coach
Hillsboro School District
09.2022 - 09.2023
- Effectively navigate computer software to generate reports in order to facilitate in data collection and determine student graduation progress.
- Identify, evaluate, and implement functional graduation plans producing engaged and committed students.
- Productively lead student, teacher, and parent meetings generating unity and communication between school staff and families for the best interest of the student.
- Introduce students to resources available to them and facilitate connection to mental health advocated and counselors.
- Connect with students to provide support while maintaining a professional relationship.
- Accurately translate documents and data interpretation for non-english speaking families.
Assistant Manager
Footlocker
10.2017 - 06.2021
- Productively manage and encourage several employees to attain weekly sales goals.
- Exceed customer expectations by accommodating to their needs.
- Supervise day to day operations to meet performance expectations.
Homecare Provider
DHS - Aging And People With Disabilities
10.2016 - 06.2021
- Support and encourage independence by being attentive and conscience contributing to 40% improvement of patients overall health.
- Transport and assist patients to errands such as manage doctor appointment, groceries, and task that require organization and planning.
- Administer medication with diligence and accuracy.
- Abide to HIPAA laws ensuring confidentiality, integrity, and healthcare efficiency.
Education
Bachelor of Science - Psychology
University of Oregon
Eugene, OR04-2021
Skills
- Organizational skills
- Customer service
- Time management
- Problem solving
- Computer proficiency
- Adaptability
- Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bilingual Office Support
Eugene School District 4J
08.2025 - Current
Business Owner
Diamondsway Construction LLC
06.2023 - Current
Graduation Coach
Hillsboro School District
09.2022 - 09.2023
Assistant Manager
Footlocker
10.2017 - 06.2021
Homecare Provider
DHS - Aging And People With Disabilities
10.2016 - 06.2021
Bachelor of Science - Psychology
University of Oregon