Dulce Chambergo
Chesapeake,VA
Summary
Dependable Veterans spouse Dental assistant. Seeking the opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detailed oriented with the experience and training necessary to assist with various procedures. Quick learner and successful in building relationships with coworkers and Patients. Easy to adapt to any environment. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Dental Assistant
Vesa Health & Technology (USCG Contractor)
Portsmouth, VA
10.2023 - Current
- Enhance patient comfort by providing thorough explanations of dental procedures and answering questions with patience. Provides accurate and understandable instructions.
- Experience in four handed dentistry and the dental treatment of medically complex patients.
- Provides chair-side assistance fully anticipating dentist needs for all instruments, materials, and services.
- Sets up operatory for planned dental procedure and cleans dental unit for timely turnover.
- Passes instruments safely, accurately and efficiently.
- Keeps operative field clear of debris and retracts oral tissues effectively and comfortably.
- Accomplish all intra-operative procedures within standard infection control protocols.
- Operates dental X-Rays equipment taking intra and extra-oral radiographs, Panorex and CBCT. Images are characterized by diagnostic quality, accurately oriented and exposed.
- Dental images safety techniques are utilized, and retakes are minimized.
- Always accomplishing imaging request within the desired time frame.
- Streamline appointment scheduling and billing processes, improving overall office efficiency.
- Assist dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Develop strong relationships with patients, fostering a welcoming environment that encourage return visits.
- Maintain detailed patient records, contributing to better-informed treatment decisions and continuity of care.
- Improve practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
- Ensure strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Mentor junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Reduce wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Entering ADDP referrals daily.
- Act as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Promote overall oral health by educating patients on best practices in preventive care, such as proper brushing techniques and flossing habits.
- Take dental images following strict patient protection rules, applying lead apron to patients.
- Create dental impressions use for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assist dentist by performing four-handed dentistry and other chair-side duties.
- Use Dentrix, MHS Genesis softwares to document and maintain patient information and health background.
- Schedule appointments for new and existing patients, factoring in provider and hygienist availability and scheduling loads.
- Records patients' health histories, document current symptoms, and pull up records from prior visits for dentists to view and evaluate. Records information related to the medical and dental history as relayed by the dentist or patient.
- Instruct patients in preventing dental care measures, general nutrition as related to dental health.
- Provides Post-operative and other appropriate patient education.
- Maintains patient confidentiality per HIPAA with written and verbal information. Follows computer security regulations.
- Expert at taking impressions for NG, Retainers, crowns, bridges etc.
- Removes temporary crowns/ bridges and cleans tooth preparation of debris.
- Applies desensitizing agents, tissue conditioners and other topica1 agents prescribed by dentist to specified area of the oral cavity.
- Assists in surgical periodontal treatment by applying and removing post-extraction dressings and removing sutures.
- Recement temporary crowns and bridges.
- Supports dentist in endodontic treatment by applying rubber damn, placing temporary fillings after procedures.
- CSR
Endodontic Dental Assistant
757 Endodontic Dodson, Ligon And Royzenblat
Chesapeake, VA
08.2022 - 10.2023
- Clean and sanitize dental tools and equipment, straighten treatment rooms and restock supplies to prep for next patient and maintain health and safety practices.
- Experience In four handed dentistry and the dental treatment of medically complex patients.
- Assisted in Endodontic complex cases daily.
- Assisted daily endo Epicoectomy successfully.
- Maintain dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Record patients' health histories, document current symptoms and pull up records from prior visits for dentists to view and evaluate.
- Evaluate patients and update Dentist on findings.
- Explain treatment procedures and instructed patients on home care guidelines.
- Schedule appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educate patients by giving oral hygiene, plaque control and postoperative instructions.
- Help dentists restore teeth by applying permanent and temporary fillings and crowns.
- Operate x-ray equipment and take Multiple X-rays during each Endodontic procedure and evaluation.
- Assist in administering nitrous oxide.
- Assist in coronal polishing.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
- Staged tray for procedures by arranging dental instruments and equipment.
- Help dentists restore teeth by applying permanent and temporary fillings.
- Maintained accurate financial records by reconciling bank statements and tracking expenses.
- Collaborated with team members to develop strategies for cost reduction and increased profitability.
- Excellent CSR
Dental Assistant Volunteer
Volunteer Work At US Naval Dental Clinic Rota
Rota Spain
01.2018 - 01.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, Endodontic treatment and surgery.
General Manager
LA Fitness International
Chicago, IL
01.2014 - 02.2017
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Designed modern employee recognition program which boosted productivity and improved morale.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Produced contracts, reports, letters, and proposals for clients.
- Developed and implemented comprehensive salesperson training program.
- Organized promotional events and interacted with community to increase sales volume.
- Enhanced the accuracy of financial reporting through regular data analysis and reconciliation efforts.
- Provided strategic guidance on financial matters for senior management to support decisionmaking.
- Handled payments and disbursements for a very high volume of customers.
- Developed and maintained strong relationships with clients to maximize satisfaction.
Expanded Functions Dental Assistant
US Naval Dental Clinic Sasebo Japan
Sasebo Japan
07.2010 - 07.2011
- Operated x-ray equipment.
- Applied fluoride varnish and sealants.
- Assisted in administering nitrous oxide.
- Assisted in coronal polishing.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy and applying lead aprons.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Sewell’s Point US Naval Dental Clinic
Norfolk, VA
01.2004 - 01.2006
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Education
Dental Radiation Safety Certification - Dental X-Rays
Old Dominion University
Norfolk, VA12.2004
Dental Assistant - Dental
Red Cross Dental Assistant Program
Norfolk 08.2004
High School Diploma -
North Plainfield High School
North Plainfield, NJ06.2000
Skills
- Leadership
- Problem solving
- Communication
- Budgeting
- Organization
- Attention to detail
- Bilingual
- Strong Customer Service
- Restorative Procedures
- Strong Manual Dexterity
- Patient Data Gathering
- Taking X-Rays
- Four-Handed Procedures
- Data Verification
- Sanitation Protocols
- Dental Office Administration
- Chair Side Assistance
- Endodontic Treatment
- Critical Thinking
- Postoperative Care Instructions
- Disinfection and Sterilization
- Impression Taking
- Full Mouth Radiographs
- Periodontics
- Endodontic Procedures
- Appointment Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Vesa Health & Technology (USCG Contractor)
10.2023 - Current
Endodontic Dental Assistant
757 Endodontic Dodson, Ligon And Royzenblat
08.2022 - 10.2023
Dental Assistant Volunteer
Volunteer Work At US Naval Dental Clinic Rota
01.2018 - 01.2020
General Manager
LA Fitness International
01.2014 - 02.2017
Expanded Functions Dental Assistant
US Naval Dental Clinic Sasebo Japan
07.2010 - 07.2011
Dental Assistant
Sewell’s Point US Naval Dental Clinic
01.2004 - 01.2006
Dental Radiation Safety Certification - Dental X-Rays
Old Dominion University
Dental Assistant - Dental
Red Cross Dental Assistant Program
High School Diploma -
North Plainfield High School