DULCE CHAPARRO
Thornton,CO
Summary
Proven Medical Assistant with a track record of enhancing patient care and support at Clinica Family Health. Skilled in HIPAA compliance and phlebotomy, coupled with a compassionate approach to patient relations. Demonstrated ability to improve clinic efficiency and patient satisfaction through dedicated service and proficiency in medical terminology in both Spanish and English.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Clinica Family Health
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Scribe
America Scribe
11.2022 - 12.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Housekeeper
Sunny Acres Nursing Home
09.2020 - 12.2021
- Disinfected and mopped bathrooms, rooms, and halls to keep facilities sanitary and clean.
- Cleaned and stocked patient's rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in communal areas by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and open spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Medical Doctor (practice-social Service)
IMSS Hospital
02.2019 - 01.2020
- Diagnosed and treated patients suffering from chronic conditions.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Provided emergent medical care and treatment for life-threatening injuries and illnesses.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
- Educated patients and families on benefits of healthy diet and adequate exercise.
- Met with patients to discuss medical histories and current complaints.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Maintained confidentiality of patient information according to federal guidelines and regulations.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Monitored post-operative recovery and educated patients on at-home recovery.
- Implemented preventive health strategies for at-risk populations, reducing incidence of chronic diseases in the community.
- Assisted in developing departmental policies adhering to national guidelines ensuring consistency in clinical practice while maintaining high standards of patient care.
- Conducted thorough physical examinations and diagnostic tests, leading to accurate diagnoses and timely medical interventions.
- Monitored patients' conditions and progress to reevaluate treatment.
- Prescribed medications and therapies to improve patients' health and well-being.
- Treated acute and chronic conditions to reduce symptoms and improve health.
- Educated patients and families on health conditions to raise awareness.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Conducted research and stayed current with medical advancements, contributing to growth of medical knowledge.
Medico Intern
Secretaria De Educacion Publica
01.2018 - 12.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Prepared project presentations and reports to assist senior staff.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
GED -
Language Education Institute
Thornton, CO10.2021
Bachelor of Science - Medicine
Universidad Autonoma De Chihuahua
Chihuahua, Mexico02.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Maintaining confidentiality
- Appointment Setting
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Sterile technique
- Fluent in Spanish and English
- Patient Relations
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Medical terminology in Spanish and English
- Valid Colorado driver's license
- Emergency Response Preparedness
- Conversant in Spanish
- Chronic Disease Management
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
Clinica Family Health
01.2023 - Current
Medical Scribe
America Scribe
11.2022 - 12.2022
Housekeeper
Sunny Acres Nursing Home
09.2020 - 12.2021
Medical Doctor (practice-social Service)
IMSS Hospital
02.2019 - 01.2020
Medico Intern
Secretaria De Educacion Publica
01.2018 - 12.2018
GED -
Language Education Institute
Bachelor of Science - Medicine
Universidad Autonoma De Chihuahua