Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Dulce Flores Colorado

Dulce Flores Colorado

Torrance,CA

Summary

Experienced program management professional with a proven track record of leading cross-functional teams to project success. Skilled in strategic planning, risk management, and resource allocation to drive optimal outcomes. Recognized for adaptability, problem-solving abilities, and fostering collaboration to achieve desired results. Proficient in optimizing processes and aligning initiatives with organizational objectives for maximum impact.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Program Manager

Youth Mentoring Connection
05.2022 - Current
  • Passionate about working to support youth with their struggles and gifts. I currently work as a Program Manager creating and leading programs for at risk youth.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.

Outreach Coordinator

Human-IT
03.2021 - 04.2022
  • Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
  • Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
  • Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
  • Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Streamlined communication processes within the organization, improving information flow among team members involved in outreach activities.

Consular Official

Consulate General of Mexico in Los Angeles
03.2007 - 02.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Education

B.S. - International Relations

Universidad Autonoma de Baja California
Tijuana, Baja California
01.2007

Skills

  • Excellent written and verbal communication
  • Knowledge of technology
  • Flexible and adaptable
  • Critical thinking
  • Teamwork and collaboration
  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Problem-solving

Certification

CRP

First Aid

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Program Manager

Youth Mentoring Connection
05.2022 - Current

Outreach Coordinator

Human-IT
03.2021 - 04.2022

Consular Official

Consulate General of Mexico in Los Angeles
03.2007 - 02.2021

B.S. - International Relations

Universidad Autonoma de Baja California

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Dulce Flores Colorado