Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dulce Hernandez

Garland,Tx

Summary

A Bilingual, confident, organized, responsible person seeking to obtain a role as a Medical Assistant where I can apply my knowledge and organized skills to assist patients and medical staff. In a workplace where I can seek entry level, where I can grow, and have experience with medical professionals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

Heal 360 Clinic
Mesquite, TX
02.2020 - Current
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.

Medical Assistant

Wellness Care
Dallas, TX
07.2019 - 02.2020
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures and care plan instructions.

Customer Service Representative

Bibbentuckers The Dry Cleaners
Dallas, TX
01.2018 - 07.2019
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Associate of Arts - Medical Assisting

PCI Health Training Center
Richardson, TX
03.2019

Graduate Diploma -

Sachse High School
06.2017

Skills

  • Verbal and Written Communication
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • CRM Software
  • Wound Care
  • Completing Insurance Forms
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Updating Medical Records
  • Blood and Tissue Collection
  • Check-In and Check-Out Procedures
  • Vitals Collection and Documentation

Certification

OSHA Regulation CPR Certified Capillary Sticks Vital Signs Dosage Calculation EKG Chief Complaint Glucometer Blood Smears Venipuncture Urinalysis Injections Triage Sterilization ESR Microscope Patient Education Visual Acuity Step Test Pediatric Dosage First Aid, ICD9/10/CPT Coding Insurance Verification EHR Coping and Stress Record Management Billing

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Heal 360 Clinic
02.2020 - Current

Medical Assistant

Wellness Care
07.2019 - 02.2020

Customer Service Representative

Bibbentuckers The Dry Cleaners
01.2018 - 07.2019

Associate of Arts - Medical Assisting

PCI Health Training Center

Graduate Diploma -

Sachse High School

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Dulce Hernandez