Summary
Overview
Work History
Education
Accomplishments
Certification
Languages
Timeline
Generic

Dulce Hernandez

Georgetown,TX

Summary

Knowledgeable Code Enforcement Officer interpreting and enforcing all local ordinances including water conservation. Proficient at responding to phone and email reports of code violations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Water Compliance Specialist

City Of Georgetown
07.2022 - Current
  • Responsible for monitoring compliance with current watering restrictions.
  • Investigated complaints, and engagaged with the public to educate and enforce water conservation measures.
  • Issued notices to customers who are in violation of watering restrictions, ensuring timely and accurate communication.
  • Investigated complaints from the public related to watering restrictions and water/wastewater ordinances, documenting findings and taking appropriate action.
  • Responded to emails and calls from the public regarding water conservation inquiries, providing accurate information and guidance.
  • Attend Homeowners Association (HOA) meetings and community events to educate residents about water conservation initiatives and regulations.
  • Collaborated with internal departments such as Stormwater Management, legal, and Regulatory to address compliance issues effectively.
  • Maintained detailed records of compliance activities, complaints, and enforcement actions for reporting and analysis purposes.

Code Compliance Officer

City Of Georgetown
08.2021 - 07.2022
  • Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes, and health and safety.
  • Conducted various field investigations.
  • Patrolled assigned area to identify and evaluate problems.
  • Prepared evidence in support of legal actions taken.

Code Enforcement Officer

City of Yoakum
06.2017 - 07.2021
  • Enforce compliance with the City’s regulations and ordinances regarding zoning, land use, nuisance violations, building, health, fire and safety codes
  • Receive and respond to citizen complaints
  • Serve as a resource to provide information for general public and City departments.

Receptionist

Alexander and Marek CPAs
01.2017 - 04.2017
  • Managed receptionist area, including greeting clients and responding to telephone and in person requests for information
  • General filing and helping clients prepare tax related paperwork.

Assistant Teacher

Kids R Kids Learning Academy
08.2015 - 04.2016
  • Promoted to lead teacher after 6 months
  • Received constant feedback from managers
  • Helped prepare weekly and daily lesson plans, as well as set activities designed to help social, physical and intellectual growth for the children.

Guide

Wanna Play Playcare
11.2014 - 08.2015
  • Monitor and supervise the safety of children, prepare meals, and organize activities appropriate for child’s age
  • Setting schedules, and routines such as feedings, changing diapers and cleaning rooms and toys.

Waitress

Applebee’s
08.2012 - 12.2014
  • Promoted to neighborhood expert and wait staff trainer
  • Provide friendly and welcoming service for all guests, taking customer orders and delivering food, answering questions and sharing additional information with customers
  • Multi-tasking various front and back of the house duties, as well as maintaining good team work communication with co-workers to make sure all restaurant guests are taken care of.

Education

High School Diploma -

Round Rock High School
Round Rock, Tx

Accomplishments

    Contributed to the drafting and proposal of current water conservation ordinances for the City of Georgetown.

    Received Customer Service Employee of the Year

Certification

Code Enforcement Officer

Floodplain Administrator

Certified Zoning Inspector

Languages

Spanish
Native or Bilingual

Timeline

Water Compliance Specialist

City Of Georgetown
07.2022 - Current

Code Compliance Officer

City Of Georgetown
08.2021 - 07.2022

Code Enforcement Officer

City of Yoakum
06.2017 - 07.2021

Receptionist

Alexander and Marek CPAs
01.2017 - 04.2017

Assistant Teacher

Kids R Kids Learning Academy
08.2015 - 04.2016

Guide

Wanna Play Playcare
11.2014 - 08.2015

Waitress

Applebee’s
08.2012 - 12.2014

High School Diploma -

Round Rock High School

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Dulce Hernandez