Summary
Overview
Work History
Education
Skills
Timeline
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Dulce Lujano

Brownsville,TX

Summary

As a Crew Trainer at McDonald's, I excelled in elevating team performance through expert training in customer service and food safety. My proactive approach in mentoring and workforce management significantly enhanced operational efficiency. Skilled in relationship management and staff development, I consistently fostered a culture of continuous improvement and high-quality service.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
11.2022 - Current
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Education

High School Diploma -

Rivera Early Collage High School
6955 Ruben M Torres
06-2022

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Team leadership and supervision
  • Food safety understanding
  • Workplace safety
  • Active listening
  • Staff education and training
  • Delegating work

Timeline

Crew Trainer

McDonald's
11.2022 - Current

High School Diploma -

Rivera Early Collage High School

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Dulce Lujano