Dulce Martinez
Summit,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Behavior Technician
BPI
Aurora, IL
01.2023 - 09.2024
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Developed basic strategies to promote patient safety, wellness and independence.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Assisted in the development of communication systems using visual supports such as picture exchange systems.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
Security Guard
Monterreysecurity
Chicago, IL
08.2021 - 02.2023
- Searched bags manually to identify prohibited items and contraband.
- Monitored security cameras to identify and respond to suspicious activity.
- Assisted with searches of personnel, vehicles, packages.
- Maintained order during special events such as concerts and conferences.
Ug2
Maintenance custodian
Chicago, IL
08.2018 - 07.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Portillos
Cashier
Summit, IL
08.2017 - 08.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Argo High School
Summit, IL01-2016
Some College (No Degree) - Behavior Technician
APF
Skills
- Communication
- Documentation Skills
- Report Writing
- ABA Techniques
- Data Collection and Analysis
- Applied Behavior Analysis
- Social Skills Development
- Surveillance Systems
- Security Systems
- Punctuality
- Verbal Communication
- Dependable and Responsible
- Basic Math
- Data Management
- Active Listening
- Fluent in Spanish and English
Timeline
Behavior Technician
BPI
01.2023 - 09.2024
Security Guard
Monterreysecurity
08.2021 - 02.2023
Ug2
Maintenance custodian
08.2018 - 07.2021
Portillos
Cashier
08.2017 - 08.2018
High School Diploma -
Argo High School
Some College (No Degree) - Behavior Technician
APF