Dulce Montoya
Las Vegas,NV
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
1
1
year of professional experience
Work History
Receptionist
Hampton Inn By Hilton
04.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Cimarron-Memorial High School
Las Vegas, NV05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Greeting and Seating Clients
- Data inputting
- Office Administration
- Administrative Support
- Typing Speed
- Basic accounting
- Meeting Coordination
- Attention to Detail
- Customer Service
- Call Answering and Routing
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Hampton Inn By Hilton
04.2023 - Current
High School Diploma -
Cimarron-Memorial High School
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