Dulce Orozco
San Diego,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable DSP enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Attentive DSP passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
The Arc Of San Diego
09.2023 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Online Personal Shopper
Target
06.2023 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Security Officer/ Dispatcher
Johnny V Security
08.2015 - 10.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer/Security Dispatcher
Mission Valley Mall
10.2013 - 01.2015
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Sweetwater High School
National City, CA06.2012
Skills
- Patient Management
- Progress Documentation
- Behavioral Management
- Client Support
- Client Transportation
- Behavior redirection
- First aid and safety
- Patient Care
- Disability Awareness
- Nutrition Support
- Housekeeping tasks
- Injury Prevention
- Caring Companionship
- Patient Ambulation
Certification
- PCA - Personal Care Aide
- CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
references
Aaron Campbell (858)257-7051 Friend
Angela Cruz (619)469-1904 Friend
Giovanna Amaro (619)919-1280 Friend
Aydee Garcia (619)219-9980 Friend
Timeline
Direct Support Professional
The Arc Of San Diego
09.2023 - Current
Online Personal Shopper
Target
06.2023 - Current
Security Officer/ Dispatcher
Johnny V Security
08.2015 - 10.2018
Security Officer/Security Dispatcher
Mission Valley Mall
10.2013 - 01.2015
High School Diploma -
Sweetwater High School
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