Dulce Quiroga
Corona,CA
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
House Cleaner
Cleaning Business
Corona, CA
07.2021 - 02.2023
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Adhered to professional house cleaning checklist.
Cook Manager
Lucabella
San Dimas, CA
01.2014 - 04.2019
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Produced and plated variety of exotic fruit-based desserts and after-dinner cheese plates.
- Pitched in to work line during busy periods or in place of sick employees.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed new culinary programs that increased customer satisfaction and operational excellence levels.
Kitchen Manager
Northgate Gonzlez Markets
South Gate, CA
01.2003 - 06.2010
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Checked and tested foods to verify quality and temperature.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
High School Diploma -
Venice Senior High School
Los Angeles, CA 07.2005 - 06.2007
Skills
Safe chemical handling
Household management
Window cleaning
Wall scrubbing
Residential cleaning
Building maintenance
Vacuuming
Cleaning techniques
Ceiling fans
Folding clean laundry
Ordering cleaning supplies
Housekeeping
Cleaning bathrooms
Dusting furniture
Mopping and sweeping
Timeline
House Cleaner
Cleaning Business
07.2021 - 02.2023
Cook Manager
Lucabella
01.2014 - 04.2019
High School Diploma -
Venice Senior High School
07.2005 - 06.2007
Kitchen Manager
Northgate Gonzlez Markets
01.2003 - 06.2010