Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dulce Rivera Gonzalez

Portland,OR

Summary

Dedicated medical professional with BLS certification and a strong focus on patient confidentiality and clinical documentation. Known for enhancing patient experiences through compassionate care and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinical Associate/Medical Assistant

PeaceHealth-Zoom Care
01.2025 - Current
  • Assisted in patient intake processes, ensuring accurate data entry and documentation.
  • Coordinated with medical staff to streamline appointment scheduling and enhance patient flow.
  • Supported clinical operations by preparing examination rooms and maintaining equipment readiness.
  • Engaged with patients to provide information about services and address inquiries efficiently.
  • Collaborated with interdisciplinary teams to improve care coordination and enhance patient experiences.
  • Monitored inventory levels of medical supplies, facilitating timely procurement and restocking efforts.
  • Adapted quickly to changing priorities within fast-paced clinical settings, demonstrating flexibility in task management.
  • Facilitated efficient clinical workflows by coordinating laboratory tests, diagnostic imaging services, and referrals to specialists when appropriate.
  • Ensured compliance with industry standards and regulations by meticulously adhering to established protocols for infection control, safety measures, and confidentiality guidelines.
  • Served as a mentor for new Clinical Associates joining the team – providing guidance on departmental policies/procedures and sharing clinical expertise.
  • Promoted a positive clinic environment with excellent communication skills, teamwork initiatives, and attention to detail.
  • Supported overall clinic operations with accurate data entry, record-keeping, and inventory management tasks.
  • Reduced medication errors by closely monitoring prescriptions and ensuring proper administration of medications to patients.
  • Assisted physicians during medical procedures by providing necessary supplies, ensuring a sterile environment, and monitoring vital signs throughout the process.
  • Increased patient satisfaction scores through empathetic listening and compassionate bedside manner during consultations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Disinfected tools, equipment and surfaces between patients.
  • Performed basic laboratory tests and collected specimens for further testing.

House Manager Aide

Bridlesmile
09.2024 - 12.2025
  • Assisted in daily operations and maintenance of household tasks for optimal functionality.
  • Coordinated schedules and activities for residents, ensuring smooth transitions and engagement.
  • Monitored inventory of household supplies, facilitating timely restocking to maintain efficiency.
  • Implemented organizational systems for household items, enhancing accessibility and reducing clutter.
  • Supported communication between residents and staff, fostering a collaborative environment.
  • Provided personalized care to elderly or disabled family members, assisting with medication administration and mobility needs when required.
  • Maintained confidentiality of sensitive information related to the family''s affairs and personal lives.
  • Established successful relationships with vendors, service providers, and contractors to facilitate smooth operations within the home.
  • Assisted in event planning and execution for family gatherings, holiday celebrations, and special occasions.
  • Contributed to a positive atmosphere within the home by demonstrating strong interpersonal skills when interacting with family members and other staff personnel.
  • Assisted residents with daily hygiene and living tasks.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.

CNA

Sapphire Health Services
12.2024 - 01.2025
  • Provided direct patient care, assisting with daily living activities and ensuring comfort.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records and documentation in compliance with healthcare regulations.
  • Assisted in mobility and rehabilitation exercises, promoting physical wellness among patients.
  • Ensured cleanliness and safety of patient environments, adhering to infection control protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Phlebotomist

Actalent
06.2024 - 10.2024
  • Collected blood samples from patients using venipuncture and capillary techniques.
  • Ensured proper labeling and handling of specimens for accurate processing.
  • Maintained cleanliness and organization of workstations and equipment.
  • Collaborated with healthcare staff to streamline patient flow during procedures.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Patient Care Aide

CVS Health Minute Clinic
12.2023 - 05.2024
  • Assisted in patient intake processes, ensuring accurate data collection and documentation.
  • Supported clinical staff by preparing examination rooms and sterilizing instruments.
  • Monitored patient vital signs and reported findings to medical professionals for timely interventions.
  • Managed scheduling of appointments, optimizing clinic workflow and reducing wait times.
  • Conducted inventory management of medical supplies, ensuring availability for daily operations.
  • Collaborated with team members to refine processes, enhancing overall clinic efficiency and patient satisfaction.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
  • Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
  • Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
  • Measured patient pulse oximetry.
  • Measured patient spirometry.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Phlebotomist

Getlabs
11.2023 - 05.2024
  • Administered blood draws and sample collection with precision and adherence to safety protocols.
  • Ensured accurate labeling and documentation of specimens for laboratory analysis.
  • Educated patients on procedures, alleviating concerns and improving compliance.
  • Maintained medical equipment and supplies, ensuring readiness for all patient interactions.
  • Monitored quality control measures to guarantee adherence to clinical guidelines and regulations.
  • Organized daily work based on collection priority.
  • Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
  • Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
  • Exhibited strong organizational skills in scheduling appointments, preparing equipment, and tracking supplies inventory for mobile phlebotomy operations.
  • Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
  • Mitigated risks associated with improper specimen handling or contamination through thorough attention to detail during blood draw procedures.
  • Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
  • Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
  • Packaged and shipped specimens to central lab daily.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

CNA

Braden River Rehabilation Ctr
10.2023 - 02.2024
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of 12+ residents under long-term care.
  • Provided direct patient care, assisting with daily living activities and ensuring comfort.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Phlebotomist

Nephrology Associates PC
06.2023 - 10.2023
  • Educated patients on procedures, alleviating anxiety and ensuring comfort.
  • Performed quality control checks on equipment to ensure compliance with safety standards.
  • Implemented process improvements that enhanced specimen collection efficiency.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Collected blood samples from patients using venipuncture and capillary techniques.
  • Ensured proper labeling and handling of specimens for accurate processing.
  • Maintained cleanliness and organization of workstations and equipment.
  • Collaborated with healthcare staff to streamline patient flow during procedures.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Improved patient comfort and trust with compassionate communication and professional bedside manner.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Packaged and shipped specimens to central lab daily.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Followed established safety protocols and standards to minimize risk of infection and injury.

Home Health CNA

The Helper Bees
08.2022 - 10.2023
  • Provided compassionate personal care to clients, enhancing comfort and quality of life.
  • Assisted with daily living activities, promoting independence and dignity for clients.
  • Monitored vital signs and reported changes in health status to nursing staff effectively.
  • Documented patient progress and care plans accurately, ensuring compliance with healthcare standards.
  • Advocated for client needs by communicating effectively with family members and healthcare professionals.
  • Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
  • Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
  • Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
  • Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
  • Demonstrated respect for cultural diversity by developing rapport with diverse patient populations while maintaining professionalism at all times.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

CNA

Maxium Healthcare
11.2022 - 05.2023
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Provided direct patient care, assisting with daily living activities and ensuring comfort.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Ensured cleanliness and safety of patient environments, adhering to infection control protocols.
  • Maintained accurate patient records and documentation in compliance with healthcare regulations.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Supported needs of 12+ residents under long-term care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Home Health CNA

Professional Case Management
03.2018 - 12.2022
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Demonstrated respect for cultural diversity by developing rapport with diverse patient populations while maintaining professionalism at all times.
  • Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
  • Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
  • Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
  • Advocated for client needs by communicating effectively with family members and healthcare professionals.
  • Documented patient progress and care plans accurately, ensuring compliance with healthcare standards.
  • Monitored vital signs and reported changes in health status to nursing staff effectively.
  • Assisted with daily living activities, promoting independence and dignity for clients.
  • Provided compassionate personal care to clients, enhancing comfort and quality of life.

Education

High School Diploma -

Reading Area Community College
Reading, Pennsylvania, PA
06-2005

Skills

  • BLS certification
  • Vital signs monitoring
  • Patient confidentiality
  • Clinical documentation
  • Customer service
  • HIPAA compliance
  • Patient-focused care
  • Insurance authorizations
  • Electronic medical records
  • Data entry
  • Insurance verification
  • Reliable team player

Certification

BLS Certified

Certified Nursing Assistant

Bilingual

Languages

Spanish
Limited Working

Timeline

Clinical Associate/Medical Assistant

PeaceHealth-Zoom Care
01.2025 - Current

CNA

Sapphire Health Services
12.2024 - 01.2025

House Manager Aide

Bridlesmile
09.2024 - 12.2025

Phlebotomist

Actalent
06.2024 - 10.2024

Patient Care Aide

CVS Health Minute Clinic
12.2023 - 05.2024

Phlebotomist

Getlabs
11.2023 - 05.2024

CNA

Braden River Rehabilation Ctr
10.2023 - 02.2024

Phlebotomist

Nephrology Associates PC
06.2023 - 10.2023

CNA

Maxium Healthcare
11.2022 - 05.2023

Home Health CNA

The Helper Bees
08.2022 - 10.2023

Home Health CNA

Professional Case Management
03.2018 - 12.2022

High School Diploma -

Reading Area Community College

Similar Profiles

CREATE PROFILE
Dulce Rivera Gonzalez