Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Cashier

Dulce Sarracino

Mesa,AZ

Summary

Dynamic professional with a strong work ethic and integrity, experienced in customer service excellence at Hospital San José. Proven ability to manage cash handling and optimize operations, while fostering team collaboration. Recognized for achieving sales targets and enhancing customer satisfaction through effective problem-solving and empathetic communication.

Overview

14
14
years of professional experience

Work History

Cashier

Carnicería Del Rancho
08.2022 - Current
  • Managed cash drawer with precision, guaranteeing correct change.
  • Welcomed customers and helped determine their needs.
  • Handled cash register transactions with precision.
  • Cultivated customer relationships to drive repeat business.
  • Restocked and organized merchandise in front lanes.

Hospital Services Executive

Hospital San José
02.2022 - 07.2022
  • Managed procedures for admitting and releasing patients.
  • Ensured medical records were complete, accurate, and well-organized.
  • Verified health insurance details and collaborated with insurance department.
  • Guided patients to healthcare professionals for treatment sessions.
  • Support to medical and administrative team.
  • Ensured timely updates of payroll records.

Assistant Director

Mediaframe
03.2019 - 09.2019
  • Executed all receptionist duties effectively.
  • Support to sales team
  • Organized CEO's schedule efficiently.
  • Coordinated travel and hotel reservations.
  • Managed team of drivers, vehicles, and cleaning staff.
  • Secured required items for office operations.
  • Assisted administrative operations with project coordination, quote management, and employee onboarding.

Front Desk Receptionist

Amparo Valenzuela Salón
11.2016 - 01.2019
  • Greeted and assisted clients, establishing a welcoming atmosphere.
  • Managed appointment scheduling, optimizing daily operations.
  • Handled incoming calls.
  • Processed client payments.
  • Organized and maintained reception area, ensuring cleanliness and professionalism.

Personal Customer Service Advisor

Telcel
11.2011 - 09.2016
  • Identified best service and cellular equipment choices tailored to individual customer needs.
  • Achieved sales targets consistently.
  • Resolved customer concerns effectively to ensure satisfaction.
  • Ensured data integrity in systems.
  • Collaborated with team members to streamline service processes, improving overall customer satisfaction.
  • Effectively managed billing challenges through skilled problem-solving.

Education

Master Of Business Administration - Business Administration And Finance

TecMilenio
Guadalajara, Jal, Mex.
08.2021

Bachelor's Degree - Marketing

Sonora's University
Hermosillo, Son, Mex.
05.2010

Administrative Technician - Administration

Cbtis 40
Guaymas, Son, Mex.
05.2006

Skills

  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality

Accomplishments

    "The best student of my generation".

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Carnicería Del Rancho
08.2022 - Current

Hospital Services Executive

Hospital San José
02.2022 - 07.2022

Assistant Director

Mediaframe
03.2019 - 09.2019

Front Desk Receptionist

Amparo Valenzuela Salón
11.2016 - 01.2019

Personal Customer Service Advisor

Telcel
11.2011 - 09.2016

Master Of Business Administration - Business Administration And Finance

TecMilenio

Bachelor's Degree - Marketing

Sonora's University

Administrative Technician - Administration

Cbtis 40

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