Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Preference
Timeline
Generic
Open To Work

DULCE Simas

Hanford,CA

Summary

Results-driven Health Program Representative with proven skills in care plan development, health program evaluation, and stakeholder collaboration. Experienced in advocating for health rights and coordinating services to enhance inmate health outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Health Program Representative

Department of Corrections
Corcoran, California
11.2012 - 11.2025
  • Conducted assessments to identify health needs and develop care plans.
  • Educated staff on health program policies and procedures to ensure compliance.
  • Coordinated health services for incarcerated individuals, ensuring access to necessary medical resources.
  • Collaborated with healthcare providers to facilitate medical appointments for inmates.
  • Monitored health program effectiveness through reviews and feedback sessions, identifying opportunities for improvement.
  • Assisted in training new staff on health program operations and best practices.
  • Managed documentation related to inmate health records and service delivery.
  • Advocated for inmate health rights, facilitating access to essential medical resources and services.
  • Developed marketing plans to promote awareness of available health services.
  • Assisted with the development of new health programs, initiatives, processes, and procedures.
  • Conducted research on health care topics related to current health programs.
  • Collaborated with stakeholders such as insurance companies, hospitals, clinics to ensure smooth operations of all programs.
  • Evaluated existing health program data for accuracy and completeness.
  • Drafted policy documents relating to specific healthcare issues or topics.
  • Analyzed statistical data from surveys conducted on behalf of the organization.
  • Organized special events designed to increase public awareness about particular diseases or illnesses.
  • Facilitated communication between internal teams working on different aspects of a given project.
  • Attended meetings with external partners and clients discussing potential collaborations or partnerships.
  • Participated in conferences focusing on current trends in the healthcare industry.
  • Provided customer service to clients in person and via telephone, responding to inquiries and complaints.
  • Created training documents to educate healthcare professionals on new health programs.
  • Coordinated activities with other departments to ensure successful implementation of projects.
  • Monitored client feedback regarding current health initiatives and identified areas for improvement.
  • Compiled reports summarizing project progress and results.
  • Provided technical assistance to healthcare providers using newly implemented systems or technologies.
  • Established and managed volunteer groups to support program needs and enhance services.
  • Performed in-depth investigations of related health topics and wrote timely reports.
  • Enhanced public health programs by promoting services to officials, groups, and agencies of influence.
  • Evaluated current program offerings and recommended updates to bring operations in line with current demands.
  • Educated clients on options to assist in making informed decisions.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.

Education

Bachelor of Arts -

Fresno Pacific University
Fresno, CA
06-2011

Skills

  • Care plan development
  • Policy writing
  • Health program evaluation
  • Documentation management
  • Stakeholder collaboration
  • Program coordination

Languages

Spanish
Professional

Certification

  • Interpreter-Translator: Spanish

Work Preference

Job Search Status

Open to work

Salary Range

$45000/yr - $200000/yr

Timeline

Health Program Representative

Department of Corrections
11.2012 - 11.2025

Bachelor of Arts -

Fresno Pacific University
DULCE Simas