Dulce Solorio
Tucson,Az
Summary
Dedicated to supporting business operations and ensuring exceptional customer service. Primary objective is to create a positive and productive work environment. Effectively communicates with team members, sets clear goals, and monitors performance to enhance organization functioning.
Overview
11
11
years of professional experience
Work History
Caregiver
Catalina In Home- Services
02.2020 - Current
- Look out for the clients’ needs on a daily basis
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case management.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Achieved a well appreciated client base
- Successfully succeeded in clients' daily needs
Caregiver
Homewatch Caregivers
01.2019 - 01.2020
Repacker
Produce Exchange
01.2018 - 01.2019
- Organizing all materials required for repacking of merchandise
- heavy lifting of boxes of all produce
- Weigh all packaging ready for resale.
- Inspected items for defects and damage.
- Cleaned and maintained production area and equipment.
- Labeled containers, container tags or products.
- Achieve all orders in a timely manner
Accountant
Sucasa Produce
01.2015 - 01.2018
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed 40 accounts through calls, emails, and faxes
Telemarketer
Afni
01.2014 - 01.2015
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Recorded and updated customer information in online systems.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Opened new accounts and documented personal, demographic, and payment information in system.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Education
High School Diploma -
Rio Rico High School
Skills
- Bilingual (English & Spanish)
- Team Minded
- Leader
- Adaptability
- Unflappable
- Client Engagement
- Call center experience
Leadership Experience
Successfully led a team to exceed goals while maintaining excellent customer satisfaction.
Clearancecard
Level One Fingerprint Clearance Card
References
Nurse Sondra (Catalina In-home Services), (520)275-0555
Timeline
Caregiver
Catalina In Home- Services
02.2020 - Current
Caregiver
Homewatch Caregivers
01.2019 - 01.2020
Repacker
Produce Exchange
01.2018 - 01.2019
Accountant
Sucasa Produce
01.2015 - 01.2018
Telemarketer
Afni
01.2014 - 01.2015
High School Diploma -
Rio Rico High School
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