Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dulce Torres

Dulce Torres

Spring,TX

Summary

I have experience in customer service and as an Accounts & Sales Coordinator, where I assisted customers, prepared invoices and estimates, and handled payments. I regularly communicated with clients and apartment complex managers to coordinate services and support sales efforts. I’m organized, dependable, and enjoy building positive relationships while helping things run smoothly.

Overview

3
3
years of professional experience

Work History

Accounts & Sales Coordinator

F & C Tool Painting
01.2025 - Current
  • Create invoices (bills for services or products)
  • Prepare estimates/quotes for customers
  • Track payments and basic records (who paid, who hasn’t)
  • Talk to clients or managers (like apartment complex managers)
  • Help the business get and keep customers
  • Coordinate between the office and clients so everything runs smoothly
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.

Customer Service Representative

Dairy Queen Grill & Chill ,dairy Queen Cashier
01.2023 - 01.2025


  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Trained staff on operating procedures and company services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Assisted customers with questions and purchases
  • Maintained clean and organized work areas
  • Handled cash and card transactions
  • Provided friendly and professional service

Education

High School Diploma -

Klein Oak Highschool
22603 Northcrest Dr Klein, TX 77389 United States
11-2025

Skills

  • Goals and performance
  • Coaching skills
  • Issue resolution
  • Upselling strategies
  • Administrative & Sales Skills
  • bilingual (english & spanish)
  • customer service
  • Payment processing

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Accounts & Sales Coordinator

F & C Tool Painting
01.2025 - Current

Customer Service Representative

Dairy Queen Grill & Chill ,dairy Queen Cashier
01.2023 - 01.2025

High School Diploma -

Klein Oak Highschool
Dulce Torres