Dulce Vazquez
Administrative Assistant
McKinney,Texas
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Organized and dedicated with proven track record of offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
McKinney Independent School District
10.2020 - Current
- Deescalate conflicts among parents/customers by leveraging an empathetic, active listening approach and empowering involved parties to reach desired outcomes.
- First point of contact and assist with mediation and collaboration to grievances.
- Participate, translate, and assist meetings with homeless families (VENTO), court orders, child protective services, foster care, and student enrollment.
- Verify and notarize proper documentation and affidavits concerning living status.
- Assist Superintendent Executive with Board Meeting documents and emails.
- Coordinate efficient office management through improved systems, filing, and communication with part time clerks.
- Manage efficient and successful appointment system and complex calendars through Microsoft Outlook.
- Facilitate calls with parents, community members, clients, vendors and staff to ensure proper flow of communication and resolution.
- Coordinate and schedule meetings and conference calls to optimize scheduling of senior staff.
- Greet and check in guests maintaining proper safety and security procedures and excellent customer service.
- Provide executive administration assistance to Directors and Chiefs of HR, Security, Student Support and Superintendent.
- Assist and collaborate with other administrative assistants for onboarding meetings and presentations.
Special Education Assistant
Clark County School District
05.2015 - 06.2020
- Facilitated IEP meetings by translating and communicating with all stakeholders to increase awareness of student needs and goals.
- Ensured data management and filing of individual student academic record.
- Collaborated with education team to ensure students met and surpassed social, academic, and independence skills.
- Built trust and rapport with students through positive reinforcement and strong communication skills, and Applied Behavior Analysis.
- Facilitated curriculum lessons in positive, engaging environment to maximize student learning and on-task behavior.
- Conducted individualized assessments to determine students' academic progress.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Before and After School Coordinator
Ramstein Air Force Base
02.2012 - 01.2015
- Coordinated learning-focused program to help children build foundational knowledge.
- Kept program in full compliance with established policies, legal requirements and student safety standards.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Collaborated with administration staff to develop functional budgets within allocated funds.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Developed and coordinated after-school programs and activities.
Education
Special Education and Spanish
University of New Mexico
Skills
- Independent and Collaborative Abilities
- Yearly John Maxwell Leadership Training
- Problem Solving / Analytical Thinking
- Bookkeeping / Record Keeping/Purchasing Orders
- Master Calender Management
- Information Confidentiality
- Spreadsheet Tracking
- Event Coordination
- Conflict Management
- Relationship Building
- Office Management
Languages
English
Spanish (Native)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is measured by your daily habits
John Maxwell
Timeline
Administrative Assistant
McKinney Independent School District
10.2020 - Current
Special Education Assistant
Clark County School District
05.2015 - 06.2020
Before and After School Coordinator
Ramstein Air Force Base
02.2012 - 01.2015
Special Education and Spanish
University of New Mexico