Dulce Villalobos
Salt Lake City,UT
Summary
Hardworking, reliable, and enthusiastic employee with extensive background providing excellent customer service. Skilled at adapting to any new task and highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Ace Hardware
Heber, UT
08.2023 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register, processed payments by cash, credit/debit card, coupons, and/or checks.
- Counted money in cash drawer at the end of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer questions and provided store information.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Cashier
Granny's Drive In
Heber City, UT
05.2020 - 09.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash or credit card.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Wasatch High School
Heber, UT05-2024
Some College (No Degree) - Business Administration
University of Utah
Salt Lake City, UTSkills
- Issue Resolution
- Patience
- Communication
- Time Management
- Active Listening
- Customer Assistance
- Customer Service
- Product Recommendations
- Payment Collection
- Cash Handling
Affiliations
- Experience with volunteer work such as food banks in Salt Lake and Sub for Santa.
- Loves to Ski in the winter.
- Enjoys to paint animated people and objects.
- Currently learning to play the electric guitar.
- Actively learning Italian.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Ace Hardware
08.2023 - 07.2024
Cashier
Granny's Drive In
05.2020 - 09.2023
High School Diploma -
Wasatch High School
Some College (No Degree) - Business Administration
University of Utah