Dulce Yesenia Paez
Summary
Dynamic educator specializing in delivering engaging literacy instruction in bilingual and monolingual classrooms. Demonstrates proficiency in differentiating instruction for diverse learners, fostering language development in English and Spanish, and maintaining a structured classroom environment that promotes student growth.
Overview
8
8
years of professional experience
Work History
Second Grade Teacher
Houston ISD
Houston
08.2025 - Current
- Deliver engaging literacy instruction in both monolingual and bilingual classrooms
- Teach foundational reading skills including phonics, fluency, comprehension, and writing development.
- Differentiate instruction to support English learners and diverse reading levels
- Use assessment data to guide small group instruction and interventions.
- Implement structured literacy routines such as read alouds, guided reading, and writing workshop.
- Foster language development in both English and Spanish through intentional vocabulary and oral language practice.
- Maintain a positive and structured classroom environment that supports student growth in literacy and behavior.
- Communicate regularly with families in both English and Spanish regarding student progress.
Head Receptionist/Floor Coordinator
Antoine Dental Center
Houston
06.2023 - 05.2025
- Manage front of house, including three other receptionist
- Greeted over 75+ patients daily assigning them to their designated department
- Communicated with clinical team to provide satisfactory patient flow
- Managed and created appointments accordingly to each patient
- Explained treatment to patients
- Improved patient billing accuracy by streamlining dental coding procedures and maintaining up-to-date knowledge of industry standards.
- Managed payroll data entry for two head doctors
- Assisted in training new receptionists on company policies, software applications, and best practices for optimal performance.
Receptionist/Optician technician
America's Best Contacts and Eyeglasses
09.2022 - 06.2023
- Welcomed and greeted over +40 customers with a positive attitude
- In charge of appointment scheduling and confirmation calls
- Checked in patients while verifying their personal information
- Verified patient insurance and billing information on a daily basis
- Managed 3 phone lines while responding to incoming calls from patients and call center
- Maintained patient records and filed them correctly
- Performed pre-testing procedure to patients while communicating with the doctor
- Assisted on checking in and dispensing glasses and contacts
- Maintained office clean and organized while performing daily tasks duties
Hostess/Cashier
Pluckers Wing Bar
08.2021 - 05.2022
- Greeted 50+ guest per shift and coordinated them to their assigned destination
- Handled 2 phones lines with over 20 guest and staff
- Greeting guest and make sure they have great service
- Maintained an organized and clean working environment and waiting area
- As a cashier I would be the team leader therefore, managing two/three hostess
- Worked in a team environment to maintain the front end of the restaurant in order
- Multitasked in working with curbside and hostess
- Attended customer needs with a positive attitude
Game Attendant
Houston Livestock Show and Rodeo
02.2018 - 03.2018
- Persuade over 50 customers to participate in games
- Maintained a clean and organized workplace
- Supplied customers with game equipment and their needs
- Managed over 50+ ticket sales
Education
Bachelor of Science - Information Technology, General Business
Stephen F. Austin State University
Nacogdoches, Texas05-2021
Associates of Science -
Houston Community College
Houston, Texas05-2018
High School -
North Houston Early College High School
05-2018
Skills
- OpenDental
- Microsoft Word
- Scheduling coordination
- Excel
- Administrative support
- Outlook
- PowerPoint
- JavaScript
- Java
- HTML
- CSS
- Multitasking
- Classroom management
- Bilingual communication
Languages
Spanish
Timeline
Second Grade Teacher
Houston ISD
08.2025 - Current
Head Receptionist/Floor Coordinator
Antoine Dental Center
06.2023 - 05.2025
Receptionist/Optician technician
America's Best Contacts and Eyeglasses
09.2022 - 06.2023
Hostess/Cashier
Pluckers Wing Bar
08.2021 - 05.2022
Game Attendant
Houston Livestock Show and Rodeo
02.2018 - 03.2018
Bachelor of Science - Information Technology, General Business
Stephen F. Austin State University
Associates of Science -
Houston Community College
High School -
North Houston Early College High School