Dulce Zarate
Houston,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Adept at remaining accessible to residents and board members. Dependable candidate successful at managing with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Property Manager
Summit Property Magagement
2019.12 - 2023.02
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state and federal regulations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained sufficient number of units market-ready for lease.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Property Manager
BCC Corporation
2016.01 - 2019.12
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Developed and implemented marketing strategies to increase occupancy rates.
- Coordinated with legal counsel to resolve tenant disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High School Diploma -
Nimitz High School
Houston, TXSkills
- Database Management
- Compliance Monitoring
- Grounds Maintenance
- Tenant Relations
- Vendor Management
- Staff Management
- Financial Budgeting and Reporting
- Maintenance Knowledge
- Lease Renewals
- Preventive Maintenance
- Property Tours and Inspections
- Building Operations
- Payment Collection
- Tenant and Eviction Laws
- Multi-Family Property Management
- Fair Housing Mandates
- Adaptable
- Occupancy Management
- Maintenance Coordination
- Project Management
- Software Utilization
- Market Analysis
- Attention to Detail
- Eviction Procedures
- Fair Housing Compliance
- Rent Collection
- Property Inspections
- Complaints Investigation
- Repair Planning
- Data Entry
- Violation Resolution
- Disturbance Handling
Additional Information
Blue Moon, AMSI - ESite, Yardi Corporate, and Knock
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Summit Property Magagement
2019.12 - 2023.02
Property Manager
BCC Corporation
2016.01 - 2019.12
High School Diploma -
Nimitz High School
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