Dulce Linda Berrios
LUFKIN,TX
Summary
Dedicated professional with strong customer service skills. Expertise in problem-solving and time management, committed to enhancing customer experiences through effective communication and attention to detail.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Worker
Texas Shaved Ice
LUFKIN, TX
03.2026 - 07.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged customers in conversation, utilizing strong interpersonal skills to enhance their experience.
- Took orders and provided tailored product recommendations to meet customer needs.
- Managed cash register transactions accurately while handling customer payments.
- Ensured cleanliness and organization of workstations and serving areas to support efficient operations.
- Prepared work area for next shift to enhance productivity at end of shift to ensure it is ready for next day's production run.
Server
Mexico Express
LUFKIN, Tx
07.2024 - 02.2025
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Collaborated with team members to ensure smooth restaurant operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained cleanliness and organization of the dining area and kitchen.
- Ensured tables were clean and ready for the next guests and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Volunteer
Hudson High School
Hudson, TX
03.2024 - 03.2024
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Supported school events by setting up venues and coordinating schedules.
- Organized educational materials and supplies for various subjects.
Education
Hudson High School
LUFKIN, TX08-2026
Skills
- Customer service
- Sanitation practices
- Time management
- Interpersonal communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Worker
Texas Shaved Ice
03.2026 - 07.2026
Server
Mexico Express
07.2024 - 02.2025
Volunteer
Hudson High School
03.2024 - 03.2024
Hudson High School