Dume F. Ndabaramiye
West Des Moines
Summary
Compassionate Direct Care Worker with extensive experience in supporting individuals with intellectual and developmental disabilities. Skilled in monitoring needs for safety and comfort while assisting with daily living activities. Delivers quality care through effective communication and strong organizational abilities, ensuring a high standard of well-being for clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ADB GROUP LIVING
Indianapolis
12.2025 - 04.2026
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Utilized crisis intervention techniques to de-escalate potentially volatile situations, ensuring client safety and well-being.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
- Maintained accurate client records, including incident reports, progress notes, and treatment plans, to support effective care.
- Identified changes in client status or needs and communicated to supervisor.
- Administered medications to patients based upon physician or nurse guidelines.
- Ensured client compliance with medication regimens by administering medications as directed by medical personnel.
- Supervised and assisted patients during showers and baths.
- Promoted client involvement in leisure and social activities to enhance their quality of life.
- Transported clients to medical and recreational appointments to ensure access to necessary services.
- Responded promptly and positively to client requests for assistance.
- Monitored individuals for safety concerns and administered emergency first aid or CPR when necessary.
- Implemented individualized behavior plans that addressed challenging behaviors and fostered self-advocacy and independence among clients.
- Attended team meetings to discuss the development of each client's plan of care and provide updates on their progress.
- Maintained records of services performed and condition of patients.
Direct Support Professional (DSP)
Azel residential care
Lewiston
02.2024 - 07.2025
- Administered medication and tracked treatment plan progress.
- Facilitated engagement in leisure and social activities, fostering community connections and enhancing quality of life.
- Responded promptly and positively to client requests for assistance.
- Attended team meetings to discuss the development of each client's plan of care and provide updates on their progress.
- Monitored individuals for safety concerns and administered emergency first aid or CPR when necessary.
- Implemented individualized behavior plans designed to reduce challenging behaviors while promoting self-advocacy and independence.
- Executed crisis intervention and de-escalation procedures, ensuring client safety and emotional stability during challenging situations.
- Ensured client compliance with medication regimens by administering medications according to medical personnel instructions.
- Maintained records of services performed and condition of patients.
- Facilitated recreational activities such as outings in the community or group games at home.
- Collaborated with interdisciplinary teams to ensure that all needs were met according to each individual's service plan.
- Encouraged meaningful social interaction between residents by organizing events such as movie nights or game nights.
- Participated in professional development workshops geared towards improving job-related skills and knowledge base.
- Documented delivery of quality care in client's clinical record.
- Provided support during difficult times, offering grief counseling and helping clients adapt to unexpected changes, promoting emotional resilience.
- Established personal relationships with clients to maintain patient comfort and care.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Helped patients move in and out of beds, baths and wheelchairs.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance.
- Prepared and maintained records of client progress and performed services.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Monitored behavioral patterns and adjusted interventions in real time, enabling quicker de-escalation and more consistent client stability on shift.
- Designed activity plans tailored to residents' abilities, introducing adaptive tools and routines that improved participation and eased daily transitions.
- Documented personalized progress notes with targeted observations and follow-up actions, enabling informed clinical reviews and better care continuity.
Direct Support Manager
Legends Residential care LLC
South Portland
05.2023 - 07.2025
- Facilitated community outings and group games to enhance resident engagement and wellbeing.
- Supervised daily operations and staff performance in direct support services.
- Led team meetings to discuss client needs and improve service strategies.
- Oversaw training of staff in client care techniques and safety procedures.
- Collaborated with interdisciplinary teams to ensure that all needs were met according to each individual's service plan.
- Organized events like movie nights and game nights to promote social interaction and foster a sense of community among residents.
- Followed infection control and safety policies and guidelines.
- Documented quality care in client's clinical records to ensure compliance with care standards and support effective treatment.
- Established personal relationships with clients to maintain patient comfort and care.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Helped patients move in and out of beds, baths and wheelchairs.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent living skills.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
- Engaged in crisis intervention techniques when needed in order to de-escalate situations quickly and safely..
- Provided transportation to medical and recreational appointments.
- Identified changes in client status or needs and communicated to supervisor.
- Administered medications to patients based upon physician or nurse guidelines.
- Supervised and assisted patients during showers and baths.
- Administered medication and tracked treatment plan progress.
- Responded promptly and positively to client requests for assistance.
- Monitored individuals for safety concerns and administered emergency first aid or CPR when necessary.
- Implemented individualized behavior plans designed to reduce challenging behaviors while promoting self-advocacy and independence.
- Participated in crisis intervention and de-escalation procedures.
House Manager in Direct Support Professional
Paradise Residential services
South Portland
09.2023 - 04.2025
- Administered medications to clients to ensure compliance with prescribed regimens.
- Maintained detailed records of services performed and patient conditions to support ongoing care and compliance.
- Facilitated recreational activities such as outings in the community or group games at home.
- Scheduled doctors' appointments for clients and provided transportation if needed.
- Followed infection control and safety policies and guidelines.
- Documented delivery of quality care in client's clinical record.
- Read and recorded temperature, pulse and respirations.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Established personal relationships with clients to maintain patient comfort and care.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Helped patients move in and out of beds, baths and wheelchairs.
- Organized and cleaned client's living space to promote comfort and hygiene.
- Provided safe transportation for clients to healthcare appointments and community events.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Collaborated with doctors and registered nurses to create tailored care plans, ensuring comprehensive support for client needs.
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Organized household operations, managing scheduling, budgeting, and event coordination to enhance overall efficiency and resident satisfaction.
- Oversaw day-to-day home operations in compliance with regulations and company standards.
- Managed and coordinated daily operations of a large residential estate, overseeing staff of 8+ employees.
- Assisted individuals with activities of daily living to promote functional independence.
- Ensured compliance with all relevant health and safety regulations throughout the property.
- Demonstrated ability to identify areas for improvement within the organization and develop strategies for implementation.
- Maintained effective communication with senior management regarding all operational matters.
- Implemented procedures for inventory control to maintain adequate supplies at all times.
- Monitored and managed budget for the house and staff, ensuring budget goals were met.
- Ensured all amenities were available and in working order.
- Ensured that supplies and equipment were available in adequate amounts.
- Planned and prepared employee work schedules.
- Maintained required records of work hours, budgets, payrolls, and other information.
Direct Support Professional (House Manager)
Green leaf Residential services LLC
South Portland
05.2023 - 07.2024
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Guided clients to achieve goals related to independent living skills, enhancing their self-sufficiency.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
- Utilized crisis intervention techniques to de-escalate situations quickly and safely, ensuring client safety.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Provided transportation to medical and recreational appointments.
- Identified changes in client status or needs and communicated to supervisor.
- Administered medications to patients based upon physician or nurse guidelines.
- Supervised and assisted patients during showers and baths.
- Encouraged individuals to participate in leisure and social activities.
- Responded promptly and positively to client requests for assistance.
- Attended team meetings to discuss the development of each client's plan of care and provide updates on their progress.
- Monitored individuals for safety concerns and administered emergency first aid or CPR.
- Implemented individualized behavior plans designed to reduce challenging behaviors while promoting self-advocacy and independence.
- Participated in crisis intervention and de-escalation procedures.
- Ensured client compliance with medication regimens by administering medications as directed by medical personnel.
- Maintained records of services performed and condition of patients.
- Facilitated recreational activities, promoting social engagement and community integration for residents.
- Collaborated with interdisciplinary teams to ensure that all needs were met according to each individual's service plan.
- Encouraged meaningful social interaction between residents by organizing events such as movie nights or game nights.
- Scheduled doctors' appointments for clients and provided transportation if needed.
- Followed infection control and safety policies and guidelines.
- Conducted frequent assessments of the physical environment within the residence to identify potential hazards or risks.
- Participated in professional development workshops geared towards improving job-related skills and knowledge base.
- Documented delivery of quality care in client's clinical record.
Direct Support Professional
CarePlus Residential services
Lewiston
05.2023 - 07.2024
- Respected cultural differences among individuals served while creating an inclusive atmosphere for everyone involved.
- Read and recorded temperature, pulse and respirations.
- Supported clients during difficult times such as grief counseling after the loss of a loved one or helping them adjust following an unexpected change in their routine.
- Established personal relationships with clients to enhance comfort and ensure tailored care.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Helped patients move in and out of beds, baths and wheelchairs.
- Drove motor vehicles to transport clients to physicians' offices or outings.
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Provided clients with communication assistance, typing correspondence and obtaining information for them.
- Participated in case reviews with care team to assess client needs and develop personalized service plans.
- Evaluated client's needs to plan for continuing services.
- Coordinated with doctors and registered nurses to develop care plans for clients.
- Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Maintained accurate records of client data including incident reports, progress notes, treatment plans.
- Guided clients in achieving goals related to independent living skills, fostering self-sufficiency and confidence.
- Developed positive relationships with clients through trust building activities and by providing emotional support.
- Provided compassionate and patient care to individuals with disabilities in a residential setting.
- Demonstrated effective communication skills, both verbal and written, when interacting with clients, families, and other professionals.
- Executed crisis intervention techniques to de-escalate situations.
- Prepared and served food for patients, following special prescribed diets.
- Provided transportation to medical and recreational appointments.
- Identified changes in client status or needs and communicated to supervisor.
- Administered medications to patients based upon physician or nurse guidelines.
- Supervised and assisted patients during showers and baths.
Education
High School Diploma -
Kennedy high school
Cedar Rapids, IOWA05-2018
Associate in Arts (A.A.) -
Ivy Tech community college
Indianapolis, INSkills
- Direct patient care
- Client support
- Personal support services
- Daily living support
- Medication management
- Patient management
- Health monitoring
- Client safety
- First aid and CPR
- De-escalation techniques
- Record keeping
- Client documentation
- Health and safety requirements
- Chronic disease management
- Behavioral support
- Disability awareness
- Team collaboration
- Effective communication
- Client empathy
- Compassionate caregiving
- Problem-solving
Certification
- CPR, American heart association, 02/01/26, 02/28/28
- Home & community support professional certification, Family and social services administration
- Certified residential medication aide course 40hrs course
- Home health aide
Timeline
Direct Support Professional
ADB GROUP LIVING
12.2025 - 04.2026
Direct Support Professional (DSP)
Azel residential care
02.2024 - 07.2025
House Manager in Direct Support Professional
Paradise Residential services
09.2023 - 04.2025
Direct Support Manager
Legends Residential care LLC
05.2023 - 07.2025
Direct Support Professional (House Manager)
Green leaf Residential services LLC
05.2023 - 07.2024
Direct Support Professional
CarePlus Residential services
05.2023 - 07.2024
High School Diploma -
Kennedy high school
Associate in Arts (A.A.) -
Ivy Tech community college