Dumenais Laguerre
Bridgeport,CT
Summary
With a proven track record at Refrisistem, I excel in optimizing refrigeration systems, significantly enhancing system efficiency and customer satisfaction. My expertise in system diagnostics and preventive maintenance, combined with exceptional customer service skills, has contributed to substantial business growth. Adept at troubleshooting and electrical wiring, I deliver reliable solutions that reduce downtime and energy costs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Refrigeration and Air Conditioning Technician
Refrisistem
Santa Cata, Brazil
01.2021 - 03.2023
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
- Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
- Streamlined workflow processes by maintaining an organized inventory of tools, parts, and supplies necessary for jobs.
- Assisted in design improvements resulting in more efficient layouts that contributed towards reduced energy costs.
- Contributed towards company growth by participating in business development efforts that included networking events, industry expos, and customer outreach.
- Delivered excellent customer care by providing timely, reliable service that minimized downtime for businesses relying on functioning cooling units.
Refrigeration Service Technician
Friox
Santa Catalina, Brazil
07.2018 - 01.2021
- Collaborated with team members to complete complex repairs in a timely manner, minimizing disruptions for clients.
- Established positive relationships with vendors, ensuring access to quality replacement parts at competitive prices when needed.
- Served as a mentor to junior technicians, sharing knowledge and best practices in refrigeration servicing techniques.
- Enhanced customer satisfaction by swiftly diagnosing and repairing refrigeration system issues.
- Coordinated with other trades such as electricians and plumbers during service calls to ensure seamless project completion, avoiding potential conflicts or delays.
- Troubleshot control systems effectively, reducing the need for costly and time-consuming equipment replacement.
- Demonstrated adaptability by working proficiently on varied types of refrigeration equipment across diverse industries such as healthcare, foodservice, and retail environments.
Senior Refrigeration Technician
Refrisur
Santa Catalina , Brazil
07.2015 - 07.2018
- Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Conducted diagnostic tests and read results.
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
- Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
- Delivered high-quality installations for a wide range of commercial clients including supermarkets, restaurants, hotels, warehouses, and manufacturing facilities.
- Reduced equipment downtime through proactive routine maintenance checks and timely replacement of worn components.
Refrigeration and Air Conditioning Technician
Refrigeracion Femin
Santo Domingo, Dominican Republic
08.2004 - 05.2015
- Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
- Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
- Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Inspected cooling systems and identified potential problems.
Education
GED -
OSCUS
Santo Domingo Oeste, Dominican Republic04-2003
Skills
- Temperature control
- Heating systems
- Cooling towers
- Variable frequency drives
- System diagnostics
- Refrigeration troubleshooting
- Filter replacement
- Air conditioning repair
- Electrical wiring
- Compressor overhaul
- Equipment installation
- Ventilation systems
- Refrigerant recovery
- Leak detection
- Preventive Maintenance
- Customer service
- Testing and repair
- Troubleshooting skills
- Mechanical skills
- Pressure testing
- Motor replacement
- Troubleshooting
- Electrical
- Cooling systems
- Wiring
- Air compressor installation
- Performing maintenance
Certification
Instituto Technico Santiago Apostol May 2004
- Refrigeration
Languages
Portuguese
Professional Working
Spanish
Professional Working
Haitian Creole
Native or Bilingual
French
Elementary
Timeline
Refrigeration and Air Conditioning Technician
Refrisistem
01.2021 - 03.2023
Refrigeration Service Technician
Friox
07.2018 - 01.2021
Senior Refrigeration Technician
Refrisur
07.2015 - 07.2018
Refrigeration and Air Conditioning Technician
Refrigeracion Femin
08.2004 - 05.2015
GED -
OSCUS