Talitha Wilson
Summary
Resourceful and dynamic operations leader with over 10 years of multi-industry experience spanning administration, recruiting, project coordination, and team leadership. Proven success managing complex multi-unit operations across dozens of locations, streamlining processes, and enhancing organizational efficiency. Adept at leading cross-functional teams, implementing scalable systems, and driving employee engagement. Recognized for strategic thinking, operational excellence, and hands-on leadership in fast-paced environments. Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Multi-Unit Operations Manager / Executive Assistant / Administrator
Atlas Firms
01.2023 - 01.2025
- Oversaw operational efficiency across 27 office locations, managing firm-wide systems and workflows.
- Spearheaded the implementation of Microsoft Teams, SharePoint, and Microsoft Forms, optimizing communication and document management.
- Planned and executed company-wide training initiatives and corporate meetings.
Multi-Unit Operations Coordinator / Manager
H&R Block / Block Advisors
01.2020 - 01.2023
- Directed operations for 48 offices across two states, including vendor coordination, facility logistics, and supply chain management.
- Supervised and mentored 5–7 direct reports and supported a broader team of office managers.
- Developed an automated supply ordering system, reducing costs by 10% and improving efficiency.
Recruiter / Office Manager
Tradesmen International
Colorado Springs, CO
01.2018 - 01.2020
- Recruited, interviewed, and onboarded up to 10 new hires weekly using iCIMS and Workday.
- Acted as the primary liaison for field employees, ensuring consistent communication and support.
- Revamped employee engagement through recognition programs and events, boosting participation by 60%.
Project Coordinator
PowerComm, LLC
Foxfield, CO
01.2015 - 01.2020
- Coordinated delivery and logistics for telecom equipment and materials.
- Tracked operational progress to ensure accurate order fulfillment.
- Prepared and submitted closeout packages to T-Mobile following infrastructure upgrades.
Finance & Insurance (F&I) Manager
Pikes Peak Harley-Davidson
Colorado Springs, CO
01.2016 - 01.2018
- Managed finance and insurance processes, ensuring a smooth customer experience.
- Achieved an average of $2,800 in back-end sales per transaction, consistently ranking as a top performer.
Education
B.A. - Sociology
University of Colorado
DenverA.A. - Legal Studies
Keiser University
Skills
- Multi-Unit Operations Management
- Executive Support & Administration
- Process Improvement & Workflow Automation
- Vendor & Facilities Management
- Team Leadership & Staff Development
- Project Coordination
- Recruitment & Onboarding
- Event & Training Coordination
- Microsoft Office Suite (Teams, SharePoint, Forms)
- HRIS Systems: Workday, iCIMS
- Inventory & Supply Chain Management
- Customer Service & Communication
Certification
- CPR/AED, 01/01/25
- OSHA 10, Current
References
References available upon request.
Timeline
Multi-Unit Operations Manager / Executive Assistant / Administrator
Atlas Firms
01.2023 - 01.2025
Multi-Unit Operations Coordinator / Manager
H&R Block / Block Advisors
01.2020 - 01.2023
Recruiter / Office Manager
Tradesmen International
01.2018 - 01.2020
Finance & Insurance (F&I) Manager
Pikes Peak Harley-Davidson
01.2016 - 01.2018
Project Coordinator
PowerComm, LLC
01.2015 - 01.2020
B.A. - Sociology
University of Colorado
A.A. - Legal Studies
Keiser University
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