Duncan Behel

• Oil changes, minor repairs, and vehicle inspections.
• ASE certifications
• Inspector's license.
• Performed oil changes and fluid checks for various vehicle types.
• Maintained cleanliness and organization of the service area and tools.
• Managed quality control and maintained high level of customer satisfaction.

• Enhanced brand visibility and customer engagement through strategic product display organization.
• Executed inventory management to ensure stock availability and reduce shortages.
• Conducted training for new staff on product knowledge and merchandising techniques.
• Performed regular audits of merchandise placement to ensure compliance with company guidelines.
• Monitored store shelves consistently, restocking and rotating merchandise to maintain availability.

• Executed routine maintenance and repairs on vehicles, including oil changes and tire rotations.
• Replaced faulty spark plugs, filters, and hoses to ensure optimal engine performance.
• Inspected vehicles for maintenance needs and recommended necessary services.

Conducted fluid checks for customer vehicles to maintain operational efficiency.

• Oversaw daily operations for fast-paced automotive service center, ensuring efficiency and effectiveness.
• Coordinated inventory management to maintain adequate supplies and equipment.
• Managed staff scheduling for optimal coverage and operational continuity.
• Resolved customer complaints promptly to foster loyalty and satisfaction.
• Collaborated with corporate leadership on strategic business objectives.
• Directed all facets of daily business operations, including budgeting and staffing.
• Streamlined customer service and sales processes to enhance performance.
• Implemented policies to improve operational standards and service quality.