Duncan Evans
Omaha,NE
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Residential Treatment Supervisor
Glenwood Resource Center
07.2010 - Current
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Monitored workflow to improve employee time management and increase productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Evaluated staff performance and provided coaching to address inefficiencies..
- Generated reports detailing findings and recommendations.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work results.
Treatment Foster Care Supervisor
Visinet, Inc.
04.1994 - 08.2009
- Enhanced quality of foster care services by implementing new policies and procedures in line with state regulations.
- Increased caregiver satisfaction by providing comprehensive training programs for foster parents.
- Streamlined case management processes to ensure timely placement of children into suitable foster homes.
- Collaborated with multidisciplinary teams for effective coordination of child welfare services.
- Safeguarded well-being of children in care by conducting regular home visits and monitoring placements closely.
- Improved communication between agency staff, foster families, and biological families through regular meetings and updates.
- Reduced instances of placement disruption by addressing concerns proactively and offering support to caregivers as needed.
Education
Bachelor of Science - Psychology/Sociology
Northwest Missouri State University
Maryville, MO05.1992
Skills
- Process Improvement
- Data Analytics
- Strategic Planning
- Operations Management
- Staff Management
- Schedule development
- Processes and procedures
- Priority management
Certification
CPR/HEARTSAVER CERTIFIED
MANDT CERTIFIED
CERTIFIED ADMINISTOR OF MEDS
Timeline
Residential Treatment Supervisor
Glenwood Resource Center
07.2010 - Current
Treatment Foster Care Supervisor
Visinet, Inc.
04.1994 - 08.2009
Bachelor of Science - Psychology/Sociology
Northwest Missouri State University