Duncan Kearns
Raleigh,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Offering 5 years of experience in the restaurant industry.
Overview
8
8
years of professional experience
Work History
High Net Worth Associate II
Fidelity Investments
10.2021 - Current
- Delivered exceptional customer service, promptly addressing inquiries and resolving complex issues.
- Streamlined operations by implementing efficient processes for account opening, maintenance, and reporting.
- Contributed actively in internal meetings and conferences, sharing best practices and knowledge with peers to foster a culture of continuous improvement.
- Developed strong relationships with clients, ensuring their long-term trust and loyalty to the firm.
- Facilitated seamless communication between clients and various internal departments within the firm to ensure timely execution of requests.
Server/Bartender
The Melting Pot
06.2016 - 10.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Associate of Science - Computer Engineering
Wake Technical Community College
Raleigh, NC05.2025
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Team player attitude
- Honest and Dependable
- Fast Learner
Timeline
High Net Worth Associate II
Fidelity Investments
10.2021 - Current
Server/Bartender
The Melting Pot
06.2016 - 10.2021
Associate of Science - Computer Engineering
Wake Technical Community College