Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Duncan Kelley

Canyon Lake

Summary

Dynamic professional with a proven track record at Suntex Marinas, excelling in dock operations support and emergency response. Adept at problem-solving and communication, I enhance team productivity while ensuring workplace cleanliness and safety. Committed to delivering exceptional customer service and fostering strong relationships to drive repeat business.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Dockhand

Suntex Marinas
08.2024 - Current
  • Supported dock management in implementing procedures for improved workflow and staff performance.
  • Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
  • Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
  • Collaborated with team members for efficient use of resources and optimal productivity.

Sales Associate

Hurley
04.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Arts - Music Business

Austin Community College
Austin, TX
05-2028

Skills

  • Workplace cleanliness
  • Dock equipment maintenance
  • Hand tool usage
  • Warehouse safety
  • Dock operations support
  • Problem-solving
  • Multitasking
  • Excellent communication

Certification

  • Scuba Diving Certification
  • Boating License

Interests

  • Wake Boarding
  • Surfing

Timeline

Head Dockhand

Suntex Marinas
08.2024 - Current

Sales Associate

Hurley
04.2023 - 07.2024

Associate of Arts - Music Business

Austin Community College

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Duncan Kelley