Duncan McIntyre
Los Angeles,CA
Summary
Customer-focused sales professional and account manager with over 7 years of experience across SaaS, healthcare, and hospitality. Proven success in consultative selling, technical onboarding, and driving product adoption at scale. Achieved 128% sales attainment in 11 months by developing a private practice marketing strategy, later adopted org-wide. Die-hard audiophile, Spotify user, and podcast fanatic.
Overview
8
8
years of professional experience
Work History
Senior Associate, Revenue Enablement
Headway
06.2023 - 04.2025
- Led organization-wide enablement and rollout of Scratchpad, driving 100% daily usage across 148 individual contributors within 3 months, which increased top-of-funnel conversion by 10%.
- Delivered scalable enablement programs across onboarding, live training, async e-learning, and technical documentation within the first six months.
- Managed enablement requests and project plans in Jira to streamline communication, align cross-functional stakeholders, and ensure timely execution across quarterly goals.
Provider Growth Associate (Customer Onboarding & Success)
Headway
06.2023 - 04.2025
- Managed pipeline of 50+ active mental health providers through onboarding, credentialing, and adoption.
- Designed a provider marketing strategy that boosted client acquisition and drove 128% personal sales attainment; later scaled for nationwide adoption across all Headway providers.
- Ranked in top 10% of PGAs FY25 and promoted within 11 months.
Account Executive, SMB
Restaurant365
07.2022 - 07.2023
- Sourced and qualified 100% of outbound SMB opportunities, generating a robust pipeline through strategic networking and market analysis within 6 months.
- Delivered tailored demos and executed challenger-style consultative selling to engage stakeholders and reframe business challenges, collaborating with SMEs as needed.
- Closed deals through value-based negotiation, aligning contract terms with buyer needs and applying strategic concessions to accelerate commitment.
Sales Consultant
Sysco Los Angeles
Los Angeles
09.2019 - 06.2022
- Managed $2M+ annual portfolio across 60+ accounts; ranked top 5% nationally for growth and retention.
- Opened 31 new accounts and generated $1.2M in new revenue in FY21.
- Led all account management: product pricing, order placement, delivery management, and digital tool adoption.
Sales Consultant
Sysco North Texas
North Texas
05.2017 - 09.2019
- Managed $3M+ book of 38 accounts; top 5% nationally for growth and retention.
- Opened 22 new accounts and generated $549K in new revenue in FY19.
Education
BBA - Marketing
University of Texas At Arlington
Arlington, TX01.2015
Skills
- Challenger, GAP, and ARP selling
- Customer success strategy
- Technical onboarding and support
- Executive stakeholder engagement
- Sales enablement and training development
- Salesforce and Gong proficiency
- Jira and project management
- Data analysis and process optimization
- Technical documentation
- Presentation and demo development
- Google Workspace and Microsoft Office
- Podcasting and AdTech enthusiast
Timeline
Senior Associate, Revenue Enablement
Headway
06.2023 - 04.2025
Provider Growth Associate (Customer Onboarding & Success)
Headway
06.2023 - 04.2025
Account Executive, SMB
Restaurant365
07.2022 - 07.2023
Sales Consultant
Sysco Los Angeles
09.2019 - 06.2022
Sales Consultant
Sysco North Texas
05.2017 - 09.2019
BBA - Marketing
University of Texas At Arlington
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