Duncan Mortimore
Denver,CO
Summary
Friendly and energetic individual recognized for strong communication and customer service skills. I take pride in my attention to detail and multi-tasking expertise. Safe practice is a number one priority. I thoroughly enjoy constant interaction and I thrive working as a team in a fast-paced environment. Additionally located in RiNo, I’m in proximity and have extensive knowledge of the downtown area.
Overview
6
6
years of professional experience
Work History
LLC Owner
Black car limousine service
2022.01 - Current
- Owner Operator of independent black car transportation service
- Manage reoccurring clients’ daily specific wants/needs
- Journaling personnel, locations, dates/times, prices for pickups/drop offs
- Maintaining constant communication & taking initiative when necessary
- Operating in whiteout snow conditions, prioritizing safe transport with patience & composure
- Ensuring daily consistency with vehicle cleanliness, maintenance & overall due diligence
- Establishing quick rapport & familiarity with intention for repeat business
- Above & beyond service; Cold drinks, snacks, connected iPad for customer music control.
Rideshare Driver
Uber & Lyft
2019.04 - Current
- Began Ride Share up in Breckenridge on days off
- Have since eclipsed 7000 rides, maintaining 5-star rating
- Transitioned from big SUV (Yukon) to electric vehicle (Tesla Y) in 2022
- More recently been navigating these apps to help fill gaps between repeat customers from LLC.
Specialty Mover
Specialty Moving Service
2020.04 - 2021.01
- Hired by specialty moving team amidst Covid, acquiring assortment of new technical skills such as;
- Pool table & gym equipment disassembly & reassembly
- Building precise wooden crates for fragile objects like art, taxidermy, or glass tabletops
- Tv wall mounts & constructing beds/desks
- Swing sets and trampolines
- Washer/dryer connect/disconnect.
Shuttle Driver & Valet
Breckenridge Grand Vacations
2017.11 - 2019.06
- Safely & promptly transport guests & employees from location to location
- In constant communication with concierge team on; Coordinating names, locations & pickup/drop off timings for tour guests from different hotels
- Consistent runs to nearby storage unit for merchandise pickups
- Managing units boxes to locate correct style, color & size of specific clothing piece requested by client
- Keep interior & exterior of shuttle clean/tidy
- Fill up truck at end of shift
- Weekly maintenance/mileage records
- Shadowed as Valet - Greeted & helped coordinate guests with directions & luggage
- Offered assistance or recommendations to any guest in passing.
Education
A Level(s) qualifications -
Varndean College, UK
England06.2015
Skills
- Customer Relations
- Verbal and written communication
- Customer Service
- Work Ethic and Integrity
- Relationship Building
- Attention to Detail
References
References upon request
Timeline
LLC Owner
Black car limousine service
2022.01 - Current
Specialty Mover
Specialty Moving Service
2020.04 - 2021.01
Rideshare Driver
Uber & Lyft
2019.04 - Current
Shuttle Driver & Valet
Breckenridge Grand Vacations
2017.11 - 2019.06
A Level(s) qualifications -
Varndean College, UK
Similar Profiles
Moneer EbrahimyMoneer Ebrahimy
Sales Manager at Black Eagle Limousine Services LLCSales Manager at Black Eagle Limousine Services LLC
Moneer EbrahimyMoneer Ebrahimy
Selles Manager at Black Eagle Limousine Services LLCSelles Manager at Black Eagle Limousine Services LLC
Ala MonchizadehAla Monchizadeh
Driver Specialist at BLS Limousine ServiceDriver Specialist at BLS Limousine Service