Duncan Mortimore
Denver,CO
Summary
Friendly and energetic individual recognized for strong communication and customer service skills. I take pride in my attention to detail and multi-tasking expertise. Safe practice is a number one priority. I thoroughly enjoy constant interaction and I thrive working as a team in a fast-paced environment. Additionally located in RiNo, I’m in proximity and have extensive knowledge of the downtown area.
Overview
6
6
years of professional experience
Work History
LLC Owner
Black car limousine service
01.2022 - Current
- Owner Operator of independent black car transportation service
- Manage reoccurring clients’ daily specific wants/needs
- Journaling personnel, locations, dates/times, prices for pickups/drop offs
- Maintaining constant communication & taking initiative when necessary
- Operating in whiteout snow conditions, prioritizing safe transport with patience & composure
- Ensuring daily consistency with vehicle cleanliness, maintenance & overall due diligence
- Establishing quick rapport & familiarity with intention for repeat business
- Above & beyond service; Cold drinks, snacks, connected iPad for customer music control.
Rideshare Driver
Uber & Lyft
04.2019 - Current
- Began Ride Share up in Breckenridge on days off
- Have since eclipsed 7000 rides, maintaining 5-star rating
- Transitioned from big SUV (Yukon) to electric vehicle (Tesla Y) in 2022
- More recently been navigating these apps to help fill gaps between repeat customers from LLC.
Specialty Mover
Specialty Moving Service
04.2020 - 01.2021
- Hired by specialty moving team amidst Covid, acquiring assortment of new technical skills such as;
- Pool table & gym equipment disassembly & reassembly
- Building precise wooden crates for fragile objects like art, taxidermy, or glass tabletops
- Tv wall mounts & constructing beds/desks
- Swing sets and trampolines
- Washer/dryer connect/disconnect.
Shuttle Driver & Valet
Breckenridge Grand Vacations
11.2017 - 06.2019
- Safely & promptly transport guests & employees from location to location
- In constant communication with concierge team on; Coordinating names, locations & pickup/drop off timings for tour guests from different hotels
- Consistent runs to nearby storage unit for merchandise pickups
- Managing units boxes to locate correct style, color & size of specific clothing piece requested by client
- Keep interior & exterior of shuttle clean/tidy
- Fill up truck at end of shift
- Weekly maintenance/mileage records
- Shadowed as Valet - Greeted & helped coordinate guests with directions & luggage
- Offered assistance or recommendations to any guest in passing.
Education
A Level(s) qualifications -
Varndean College, UK
England06.2015
Skills
- Customer Relations
- Verbal and written communication
- Customer Service
- Work Ethic and Integrity
- Relationship Building
- Attention to Detail
References
References upon request
Timeline
LLC Owner
Black car limousine service
01.2022 - Current
Specialty Mover
Specialty Moving Service
04.2020 - 01.2021
Rideshare Driver
Uber & Lyft
04.2019 - Current
Shuttle Driver & Valet
Breckenridge Grand Vacations
11.2017 - 06.2019
A Level(s) qualifications -
Varndean College, UK
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