Duncan Rhoades
Spokane
Summary
Dynamic individual with hands-on experience in the Restaurant Industry with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
Boiler Technician
Moser Inc.
2019.12 - Current
- Diagnosed and repaired boiler systems to ensure optimal performance and safety compliance.
- Conducted routine maintenance checks, identifying potential issues before they escalated.
- Trained junior technicians on best practices for boiler operation and maintenance procedures.
- Oversaw installation of new boiler systems, ensuring adherence to industry standards and regulations.
- Led troubleshooting efforts on complex boiler malfunctions, reducing downtime significantly.
- Streamlined inventory management for parts, optimizing resource allocation and minimizing delays.
- Stayed current on industry trends through continuous professional development opportunities and training sessions.
- Maintained accurate records of work performed, materials used, and time spent on each project for proper documentation purposes.
- Demonstrated flexibility in adapting to changing schedules or priorities as dictated by business needs or project demands.
- Oversaw start-up, operations and shutdown procedures.
Carpet Cleaning Technician
Zerorez
2017.04 - 2019.12
- Operated advanced carpet cleaning equipment to ensure thorough and efficient cleaning results.
- Trained new technicians on equipment usage, safety protocols, and best practices.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Continuously updated knowledge of industry trends and techniques to provide superior service to clients.
- Facilitated performance reviews, providing constructive feedback to drive employee growth and accountability.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sous Chef
Red Rock Catering
2016.01 - 2017.04
- Supervised kitchen staff to ensure efficient food preparation and service operations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained junior chefs in food safety standards and kitchen best practices.
- Streamlined food preparation processes, enhancing workflow efficiency in high-pressure environments.
- Fostered a positive team environment, mentoring staff to improve culinary skills and performance.
1st Cook
Red Rock Catering
2013.10 - 2016.01
- Monitored food quality and presentation, ensuring adherence to standards.
- Led special event catering efforts, delivering exceptional dining experiences consistently.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Education
High School Diploma -
Cheney High School
Cheney, Wa2011-06
Skills
- Customer service
- Time management
- Staff training and development
- Conflict resolution
- Clear communication
- Inventory management
- Computer skills
- Positive attitude
- Complex Problem-solving
Timeline
Boiler Technician
Moser Inc.
2019.12 - Current
Carpet Cleaning Technician
Zerorez
2017.04 - 2019.12
Sous Chef
Red Rock Catering
2016.01 - 2017.04
1st Cook
Red Rock Catering
2013.10 - 2016.01
High School Diploma -
Cheney High School