DUNG LY

Dynamic and results-driven professional with extensive experience in customer service and food and beverage operations. Proven ability to enhance customer satisfaction and ensure operational efficiency in high-paced environments. Successfully achieved a 98% accuracy rate in order fulfillment at ShareTea and Panera Bread, consistently delivering exceptional service and maintaining positive customer interactions.

Skilled in leading teams, resolving customer disputes, and managing inventory, with a deep understanding of coffee shop operations, beverage preparation, and food presentation. Adept at utilizing point of sale systems to ensure accurate transactions and streamlined processes. Recognized for adaptability, problem-solving, and a strong work ethic. Bring a creative and organized approach to every role, ensuring both customer satisfaction and business growth.