Dung Nguyen
Pinole,CA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
27
27
years of professional experience
Work History
Store Manager of Operations
Dollar Tree Stores
09.2007 - 09.2024
- Increased sales by Number% with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
Manager of Store
Chevron Gas Station
09.1997 - 09.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Associate In Electronics Engineering Technology - Communications Technology
Contra Costa College
San Pablo, CA05.1998
Skills
Hardworking-,teamwork- Availability-Plans target monthly, weekly and daily for associates- banking and paper work- order merchandise
Timeline
Store Manager of Operations
Dollar Tree Stores
09.2007 - 09.2024
Manager of Store
Chevron Gas Station
09.1997 - 09.2007
Associate In Electronics Engineering Technology - Communications Technology
Contra Costa College
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