Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nguyen Ta

San Jose,CA

Summary

Proven Service Manager at R&B Nitro Tea, adept in resolving customer complaints and enhancing service solutions, leading to increased patronage. Excelled in multitasking and team leadership, significantly improving operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Service Manager

R&B Nitro Tea
01.2023 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Handyman Helper

Hung Pham
09.2018 - 09.2022
  • Assisted in completing cleaning projects by providing timely and efficient
  • Provided versatile assistance across various tasks
  • Supported customer relations by providing clear communication regarding project updates and estimated completion times.
  • Improved client satisfaction by maintaining a clean and organized workspace

Babysitter

Nhu Vinh
09.2016 - 07.2020
  • Played games, worked on puzzles, and read books
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities
  • Maintained a clean and organized environment

Education

Bachelor of Arts - Social Sciences And Humanities

Dai Hoc Mo
TP. Ho Chi Minh, Vietnam
12.2006

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Reliable and Responsible
  • Time Management
  • Workflow Management
  • Trustworthy and Honest
  • Quality Assurance
  • Work Planning and Prioritization
  • Operational Efficiency

Languages

Vietnamese
Full Professional

Timeline

Service Manager

R&B Nitro Tea
01.2023 - Current

Handyman Helper

Hung Pham
09.2018 - 09.2022

Babysitter

Nhu Vinh
09.2016 - 07.2020

Bachelor of Arts - Social Sciences And Humanities

Dai Hoc Mo

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Nguyen Ta