Summary
Overview
Work History
Education
Skills
Timeline
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Dunia Avila-Moya

Redondo Beach,CA

Summary

Dynamic professional with extensive experience in patient care at Homewell Care Service, excelling in medication administration and daily living assistance. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Bilingual in English and Spanish, adept at fostering positive relationships in diverse environments.

Overview

11
11
years of professional experience

Work History

CNA

Homewell Care Service
Torrance
02.2022 - Current
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Provided emotional support to clients during difficult times.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.

Line Cook, Food Prep

B&Rs Old Fashioned Burgers
Hawthorne, CA
07.2020 - 01.2021
  • Adhered to sanitation policies at all times when handling food products.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.

Store Clerk

7-11
Redondo Beach, CA
07.2018 - 01.2021
  • Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
  • Restocked shelves with inventory as needed.
  • Checked expiration dates on food items regularly to ensure quality control standards were met.
  • Organized store shelves according to product type and size.
  • Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.

Sales Associate

Cricket Wireless
Hawthorne, CA
02.2019 - 02.2020
  • Answered incoming calls from potential customers, provided product information and answered questions.
  • Participated in team meetings discussing strategies for improving sales performance.
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Documented sales call data in company software.

Line Cook, Food Prep

Falafel Bite
Sunnyvale, CA
01.2018 - 06.2018
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Inspected equipment for cleanliness prior to use every shift.

Sales Associate

Metro PCS
Sunnyvale, CA
08.2017 - 04.2018
  • Explained features of cell phones to potential buyers and answered questions.
  • Researched competitive pricing strategies in order to remain competitive in the market place.
  • Managed store displays ensuring that items were properly labeled and attractively presented.
  • Verified customer's identity before activating new devices.
  • Created reports tracking daily sales figures along with inventory levels for management review.
  • Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.

Cashier, Line Cook, Food Prep, Trainer

TKS
Cupertino, CA
10.2016 - 01.2018
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Food Prep, Waitress

Coopervino
Cupertino, CA
02.2016 - 10.2016
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Answered questions about menu items, ingredients, and pricing.
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Greeted customers and provided menus.
  • Bussed tables as needed during peak hours.
  • Assisted in seating guests at tables or booths.
  • Served alcoholic beverages responsibly in accordance with state laws.

Robotic CNC Milling Operator

Precision Resource
Vernon Hills, Illinois
03.2015 - 01.2016
  • Operating Robotic CNC machines to shape metal parts to specifications.
  • Mounting specified component to standard fixture on machine.
  • Move controls to align parts, load job specific programs into machine, and adjust machine settings.
  • Verify machine settings, part orientation, and proper program through dry run.
  • Inspect work visually and with measuring instruments.

Distribution Packaging Associate

Bloomfield
Mundelein, Illinois
06.2014 - 03.2015
  • Stacked completed packages onto pallets for shipment.
  • Collaborated with team members to meet daily production goals.
  • Monitored production line operations to identify malfunctions or errors.
  • Inspected finished product for quality assurance prior to shipment.
  • Inspected finished products for quality assurance.
  • Utilized a variety of materials such as bubble wrap, foam inserts, air bags. to protect fragile products during shipping.

Education

High School Diploma -

Lakes Community High School
Lake Villa, Illinois
01.2014

Certificate -

Pacific Bartending School
Torrance, CA

Skills

  • Advanced Bartending
  • Medication administration
  • Daily living assistance
  • Patient care
  • Health monitoring
  • Nutritional support
  • Restaurant and Food Service
  • Line Cook
  • Cashier
  • Waitress
  • Food Preparer
  • Manufacturing
  • Distribution Packaging
  • Robotic Parts Machining
  • Convenience Store Operation
  • Stocking
  • Cleaning
  • Cellular Sales
  • Sales
  • Service Plans
  • Insurance
  • Bilingual English and Spanish

Timeline

CNA

Homewell Care Service
02.2022 - Current

Line Cook, Food Prep

B&Rs Old Fashioned Burgers
07.2020 - 01.2021

Sales Associate

Cricket Wireless
02.2019 - 02.2020

Store Clerk

7-11
07.2018 - 01.2021

Line Cook, Food Prep

Falafel Bite
01.2018 - 06.2018

Sales Associate

Metro PCS
08.2017 - 04.2018

Cashier, Line Cook, Food Prep, Trainer

TKS
10.2016 - 01.2018

Food Prep, Waitress

Coopervino
02.2016 - 10.2016

Robotic CNC Milling Operator

Precision Resource
03.2015 - 01.2016

Distribution Packaging Associate

Bloomfield
06.2014 - 03.2015

High School Diploma -

Lakes Community High School

Certificate -

Pacific Bartending School

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Dunia Avila-Moya