Dunia Reyes
Manassas,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Dionysos Imports
10.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inbound inquiries regarding accounts and payments.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared financial statements to provide results of operations, financial position and cash flow.
Manager
Mcdonalds
03.2015 - 10.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Stonewall Jackson High School
Manassas, VA06.2015
Skills
- Business Writing
- Records Management
- Closing and Contract Negotiations
- Marketing
- Database Organization
- Accounting Support
- Team Bonding
- Business Administration
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Dionysos Imports
10.2019 - Current
Manager
Mcdonalds
03.2015 - 10.2018
High School Diploma -
Stonewall Jackson High School
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